Random channels pixelate and freeze
fransley
Newbie

This has been happening for months. Out of the blue a channel I'm watching starts to pixelate and then it just freezes. I've reset the box already, losing all my settings. So sick of this. Is there  a reason why this happens or a way to make it stop?

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3 Replies
CRobGauth
Community Leader
Community Leader

What do you mean reset? Power off and back on?

Or reset via menu?

what model stb do you have?

Have you checked coax connections? Start at ont and make sure everything is tight.

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fransley
Newbie

I've done both. And I've checked the coax, everything is tight. If there was a problem with the coax, it wouldn't just be random channels, would it? Wouldn't that affect everything?

The box is a 7232

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CRobGauth
Community Leader
Community Leader

Do you have more than one box?

If so, is it happening on all?

If not on all, try swapping boxes around to see if problem follows box or location.

Coax issue could be affecting all channels at times.

But if you are only watching one, you wouldn't know if it was affecting other channels.

I saw a post a while back where someone found that the coax had been chewed outside.

It came in under their deck and didn't notice until they started checking.

It could also be the box is starting to fail.

7232s are quite old.