Recorded Shows Listed as Untitled
Frustrated141
Enthusiast - Level 1

I am having the problem with shows listed as Untitled Recording and I don't schedule via the web.  I always use my remote and schedule on TV. This just happened this week and every thing on my DVR is Untitled Recording.

Is there a correction?  

16 Replies
CaseyMMM
Enthusiast - Level 1

Has anyone found a solution to this issue. It’s gotten worse recently. They told me to restart the system and that worked for a day or so but it’s back to “untitled recording”

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Nilsa_VZ
Community Manager
Community Manager

Have you tried to reset utilizing the troubleshooting tools within settings menu? This should solve the issue. This helped me. 


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Nilsa
Community Manager

Community Manager
Community Manager II
DTCLTC
Enthusiast - Level 1

Any resolution to this?


@Frustrated14 wrote:

I am having the problem with shows listed as Untitled Recording and I don't schedule via the web.  I always use my remote and schedule on TV. This just happened this week and every thing on my DVR is Untitled Recording.

Is there a correction?  


babolat
Enthusiast - Level 1

Same problem.  DVR scheduled series recordings showing up untitled and do not show up as individual scheduled recordings with title.  Would be nice if Verizon would actually look at these forums sometimes and resolve the issue.  Most of the untitled recordings only execute on time and don’t track the actual show which scheduled to record.

Dago2
Enthusiast - Level 1

Same issue

Tried reseting STB from support menu- this did nothing

Tried powering down router and rebooting- did nothing

Tried having a Chat with Verizon support- did nothing

I know, we can just rename Verizon to "Did Nothing" as they have not responded to anyone on this forum either

Can someone at Verizon Address this issue?

ICC1
Enthusiast - Level 1

Update to my earlier posting.

Realized that this issue started happening when Verizon chose to update my router (without asking, I might add).  I had to reboot my router to make it functional. Therefore, I thought about resetting my set top box server.

This resolved the issue.

To reset, I utilized the trouble shooting tools within settings menu.

ICC1
Enthusiast - Level 1

Issue is occured twice. Recently last night 12/11/2019, for a show I selected from the guide to record. This was done using the set top box and remote (not the web interface).

Seems the scheduled series shows do show the names.

Absolutely annoying at best. Frustrating enough to start looking for a new service.

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ellee
Newbie

me, too.

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JennCell
Enthusiast - Level 2

I noticed this happening on 12/8/19 and again on 12/9/19 when I try to record via the Fios App or using the guide on the tv. This needs to be fixed!!! 

skrapFios
Enthusiast - Level 3

This issue has been occuring for many years...  Either it has never been resolved or keeps re-occuring.  When setting up a recording, 1 off via the guide or a series recording from the mobile app, when view the recordings on the DVR, they show up as "untitled recording".  Can someone official address this issue and get it resolved

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Sadie011
Enthusiast - Level 1

The problem corrected itself weeks ago; but it just started again(6 Dec 19).

johnpacheco7
Enthusiast - Level 1

Over the last few weeks, whenever I schedule a new show to be Recorded, or a show from a series starts recording, it gets labeled as "Untitled Recording".   This does not happen all the time, by at least 1 or 2 times per day.

Poppied
Enthusiast - Level 1

How do you correct this problem

VACuban
Enthusiast - Level 1

We started to experience the same problem after the first of this year and was finally able to solve it by unplugging both set-top boxes from their power outlets, waiting 30 seconds and reconnecting them, first the main set-top box (the one connected via coax cable to the router) and when that one finished powering up, the secondary set-top box (the one connected via WiFi to the main one). All the newly created scheduled recordings are now showing the correct names of the programs.

skrapFios
Enthusiast - Level 3

I have 2 series recordings that are showing in the "manage series recording" as "Untitled Recording" instead of the name of the show - many others that show properly.  I may have setup those 2 via the mobile app BUT regardless, this seems to be be a long overdue issue (either re-appeared/lack of regression testing or never fixed).  There is another link from 2010 https://forums.verizon.com/t5/Fios-TV-Technical-Assistance/DVR-Series-Recording-via-the-web-shows-up... that sounds like the same issue and this thread (without a response from Verizon) is from 10 months ago.

Workaround does seem to be to go into the guide and re-set it up instead of via the mobile app BUT that seems stupid especially since this issue appears to have been happening for years...

OnemoreSB
Enthusiast - Level 1

I schedule everything using the remote (don't even have the app) and they still show up as 'untitled.'