Recorded programs on one particular channel will not play back
JCN1908
Enthusiast - Level 3

Northern VA.  Sometime betw Wed 11/9/2016 9 pm and Thu 11/10/2016 9 pm all programs on Channel 15 -- H&I network -- give an Error message:  "Unable to play selected program.  Try again later..."     Two programs on Wednesday did playback.  Standard reset / reboot / diagnostics with FIOS phone-in support yielded nothing useful.   I don't think replacing the set-top DVR (Quantum VMS1100) is ever the answer.  Has anybody else encountered anything like this?  Could one tuner out of the six be bad?

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CRobGauth
Community Leader
Community Leader

Its possible box had a glitch that day.

If you aren't seeing anymore issues, then it was probably isolated.

Have you recorded and watched any other programs from that channel since?

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