RedZone is not working!

[Maeztro]

I called Verizon and 5 times got disconnected due to heavy call volume.  At least that is what I assume.

I activated the redzone and now it is saying my order cannot be completed.  I have had it for 2 years and never had this issue.  The one time I did get through to VZ the recording said my order could not be completed because the appointment was not scheduled!  THERE IS NO APPOINTMENT!  I am activating the same RedZone that is part of my package.

Any help?

[buggzy1]

nothing here in VA...tried calling, disconnected.  tried online, website failing...only reason i have Ultimate is for Redzone, FiOS has some 'splainin to do!  just get it fixed!

[Koons1]

Not working in Mass either. Just as my bill went up to $146. Must be for the 500 local acess channels

[StupefyingJones]

Not working in Sarasota Florida either, **bleep**

[maydaygamer]

No working in MD either.  How the hell they let this happen on the first sunday of football.  7 **bleep** months to prepare and they still blow it.

[tbull1]

Not working for me either in Vienna, VA and I have had for the last few years so not a new add to my sub.  I called tech support 5 times and bearinginconsistent sister prompts got a no ansresolute respoofficer auto office closed response and disconnects.  Tried the sales line and that dumped me too.  Total fail.  I like the service as long as I don't have to deal with this kind of **bleep**.  

[maydaygamer]

This is dumb.  I can get it on my verizon phone but I cant get it on my tv.  Backwards **bleep**.

[wautumn1]

No red zone in northern nj

[Rglb22]

this is about it for me. I am leaving Verizon and going back to Comcast

[Celebrated_Mr_K]

Not working in Rhode Island either. VERIZON SUCKS!!!!

[Kelly518]

rebooted box at least 4 times, nothing comes up on Red Zone and no customer service. Automated system hangs up on customers.  What a total Verizon failure.  In Anne Arundell County MD.

[eraindrop]

Same  here in North Jersey.  Hubby is BEYOND angry.  Couches are flipping over and I'm afraid our tv is about to go through the window.  Can't call the number on the screen, nobody answers, they hang up, or they say there are closed.

Not to mention the fact that we pay a whopping $199.99 for our freaking service!!!!! And that makes me, WIFEY, beyond angry!

[TWISTEDSISTERS]

SAME PROBLEM, CAN'T GET THROUGH!!  FIX IT NOW!!!!

[jlyonsbear]

I have no NFL Red Zone here in NJ also

cant get thru on the phone or in touch with one

of these automated customer agents

Has anyone out there gotten thru????

[jlyonsbear]

looks like this is going to cost them a lot of customers

I do remember getting some kind of message about

Red Zone service -- thought it said to tune in and

accept the service which we tried to do

unsuccessfully I must say

SOMEBODY PLEASE HELP!!!!!!!!

Big John in NJ

[faseone]

I just got through in NY, "we're aware of the problem it's not just you."  That's it? on hold for an hour and that's it!? Paying this ridiculous amount of money for a package and channels I dont watch and the ONE Channel I want, don't work on the first NFL Sunday! W*T*F* we  have  Replacement Verizon Services too?

[NJDerek]

Verizon's public response is laughable.

https://twitter.com/VerizonSupport/status/244858120013230080

"WOW! NFL Redzone is in extremely high demand. Activations could take up to 90 minutes but requests are processing. Thanks for your patience."

[sonofsmog1]

Epic fail in California

[iamthewalrus]

Philly 'burbs out as well.  Morons.

[reeperc76]

No success in Baltimore either.

[lsim7]

Same here. They ginally answer and then transfer to no one and the phone hangs up. HORRIBLE customer service....... have been told all year it is because we live in Maryland and they are having issues......terrible. 

[iampatsajak]

I called yesterday to verify service and now, NOTHING! Now I have been on hold for over an hour and a half. **bleep**! Outside of Philly btw...