RedZone is not working!

[Maeztro]

I called Verizon and 5 times got disconnected due to heavy call volume.  At least that is what I assume.

I activated the redzone and now it is saying my order cannot be completed.  I have had it for 2 years and never had this issue.  The one time I did get through to VZ the recording said my order could not be completed because the appointment was not scheduled!  THERE IS NO APPOINTMENT!  I am activating the same RedZone that is part of my package.

Any help?

[dwashint]

UP in NOVA Washington DC !!!!!!!!!!

[capa1]

Thank you Verizon!  Just in time for the 4PM games 😄

[UltimateFios]

Working now in Tampa, FL

[mtbikr75]

its working

[DAP]

Box flickered green with a refresh and now Red Zone is working for me. Try it.

[mcdannej]

Up in NoVA

Good luck all.  Look for the best Cox deal you can find...

[TMNTerminator1]

Up in Tampa, FL

WOOHOO!!!

[NYCharger]

Working here in Queens NY!!!

[infamousstyles]

Up here. brandon/Tampa..only took 80% of the morning games to get it up.And this is for channel that only works for 4months? Smh.

[lucygreen]

Up in SoCal!.. The redzone channel looked the same but I hit "ok" (again) and this time it finally allowed me to activate. Screen said that it would take 15 mnins but it was up in 5. I want to say Thanks to Verizon but honestly, they should be thanking all of their customers, apologizing for the inconvenience and begging them not to swith to Directv

[reeperc76]

Finally working in East Baltimore!

[shashav]

Up in redondo CA!

[Stilts1]

Attempted for 3+ hours (Sunday 9/9) toobtain resolution on why I am unable to access NFL Red Zone. Placed on hold or disconnected by phone. Attempted to use Chat; received a message "Failed to establish connection to server. Connection timed out."

[DAP]

WORKING! Verizon box just turned green with a refresh and now Red Zone is working.

[Earnstaf1]

Unacceptable service.

[Eric_VZ]

Great news! Requests are processing at normal speed now. Your NFL Redzone should be working. We sincerely apologize for the issues that our customers had with this service today. If you are still having an issue, try turning your box off and then back on. That should resolve the issue. If not, please contact us immediately and we'll address the issue as quickly as possible.

[Schadenfreude2]

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@Eric_VZ wrote:

Great news! Requests are processing at normal speed now. Your NFL Redzone should be working. We sincerely apologize for the issues that our customers had with this service today. If you are still having an issue, try turning your box off and then back on. That should resolve the issue. If not, please contact us immediately and we'll address the issue as quickly as possible.

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Thanks. Why does self diagnostics show that I have Extreme HD when I have Ultimate HD?

[doropallo]

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@Schadenfreude wrote:

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@Eric_VZ wrote:

Great news! Requests are processing at normal speed now. Your NFL Redzone should be working. We sincerely apologize for the issues that our customers had with this service today. If you are still having an issue, try turning your box off and then back on. That should resolve the issue. If not, please contact us immediately and we'll address the issue as quickly as possible.

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Thanks. Why does self diagnostics show that I have Extreme HD when I have Ultimate HD?

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Mine Too!  Why?

[Schadenfreude2]

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@Eric_VZ wrote:

Great news! Requests are processing at normal speed now. Your NFL Redzone should be working. We sincerely apologize for the issues that our customers had with this service today. If you are still having an issue, try turning your box off and then back on. That should resolve the issue. If not, please contact us immediately and we'll address the issue as quickly as possible.

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Thanks. Why does self diagnostics show that I have Extreme HD when I have Ultimate HD?

[maidamcastro]

My Redzone is finally working it is 2:20 Central time and it had not been working all day and was never able to get a hold of anybody. So hopefully everybody else's is back on. So annoyed that I missed most of the first games but now at least Ill see the late afternoon games.

[algiorda]

Bottom Line, this is really a POOR MAN's NFL Sunday Ticket.  Why can't we get NFL Sunday Ticket on Fios?   They own the **bleep** rights with DirectTV???

How about it Verizon??