Scheduled programs blank after Monday 5/14 9PM - anyone else seeing this?

[ArtL1]

Yes.  The on-line guide has been messed up for several days.  It is now a real pain, since there are no listings from tonight onward.

Listings on the stb are still OK, so will have to rely on those till on-line guide is fixed.

[dogbrain]

Thanks ArtL,

dogbrain

[eljefe]

Same thing here.  It's been this way all day.  Glitches happen, but it's suprising it would take this long to fix.

For whatever it's worth, the iPhone/iPad Verizon mobile app is still showing programming for the normal future time frame.

[Sparkman123]

Yes, So much for being able to record my shows from work!

I guess I better not wait till the last minute to set the DVR!!!!

[talkinaway]

I've got this problem too.  Literally am getting off after 1 hour and 45 minutes online with verizon's online support.  No help.  1-800-VERIZON wasn't much help either.  @VerizonSupport on twitter isn't doing anything.  Maybe someone here can give me real answers as to what caused this problem, and when it's going to be fixed?

[Anthony_VZ]

Sorry for the troubles. We have updated the listings and should be working fine now. Please let us know if it is not.

[mjstiller1]

As of 5:00 this morning, the media guide did not have any program information listed.

[Anthony_VZ]

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@mjstiller1 wrote:

As of 5:00 this morning, the media guide did not have any program information listed.

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Everyone else was referring to the guide on the Verizon website. You are referring to the guide on the box. To fix this, please reboot your router and the boxes.