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Set top box won't power up. Sent new box without power supply. Kidding me, right?
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It is the power supply that is the problem. Meanwhile, I cannot watch tv with this box. I want bill consideration or I will look at other options for internet, tv, and cell service.
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Hello jeffandmary41,
While a Verizon employee may occasionally post here, this community is meant mainly for peer-to-peer support. If you need to talk to a Verizon representative, you should contact customer service directly.