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Sound but no TV picture
lardog1
Newbie
‎07-21-2015 06:49 PM

I can play a DVD and there is audio and video.  When I try to view just the TV and get audio most of the time but not all of the time and no video.  Everything was working fine until Sunday 7/19.  Anyone have any ideas?

Thanks

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gs0b
Community Leader
Community Leader
‎07-21-2015 06:51 PM

Make sure all your cables are securely plugged in.

Good Luck.

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lardog1
Newbie
In response to gs0b
‎07-21-2015 09:25 PM

Double checked all the cables.  They all look good.  Still no picture.

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CRobGauth
Community Leader
Community Leader
In response to lardog1
‎07-22-2015 01:57 AM

Do you have more than 1 box? Can you swap them around to see if the problem follows?

Or try a different input type (component vs hdmi)?

I had a problem a few years ago where the input to my TV died.

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lardog1
Newbie
In response to CRobGauth
‎07-26-2015 05:14 PM

I have only one box.

The HDMI cable from the box to the TV was using the HDMI 1 port.  I put it into the HDMI 2 port and same result.  DVD player has both audio and video but the TV has neither.  Sometime I have audio for about two seconds.  Other than that I have no audio and no video.

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lardog1
Newbie
In response to lardog1
‎07-26-2015 05:16 PM

Does that mean it's the box?

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tns2
Community Leader
Community Leader
In response to lardog1
‎07-27-2015 05:42 AM

Could be the Box, the TV, or the cable.  Some STB don't do the HDMI handshake well with some models of TV.  Can you use some other type cable or a different TV to see what your STB settings are?

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