Starz On Demand
Sgt_Rico
Enthusiast - Level 2

My Starz On Demand only has one movie to choose from, noticed it yesterday.  Verizon helpdesk said it was because of the combining of Starz and Encore.  Anyone else have this issue?

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Sgt_Rico
Enthusiast - Level 2
Mine is still there, the icon now picture changed. The icon now says FiOS on Demand. When you click on it, it just has a couple options. Less than before. Verizon needs to fix this!
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lkb1975
Enthusiast - Level 2
Still no service and zero updates called customer service got someone in Phillipines this is new.
Starz on demand is still showing only 1 movie. Black Sails is missing episode #309 and the new Outlander which has already been released early is missing. Hoping FIOS & STARZ fix this soon already going on 3 days !!!!
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jimbo110
Newbie

Having the same issue.  STARZ new show, The Girlfriend Experience, advertises (on STARZ) to watch on demand (all episodes are supposed to be available).  Yet on FIOS I have .... nothing.  A Call Center in the Philippines or India is of no help.  

This is the kind of thing for which I left my cable company for FIOS.  Really disappointing.

Time for Verizon to settle the strike and bring people back to work who know what they are doing.

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CRobGauth
Community Leader
Community Leader

Strike is just technicians.

Not the people that support the VOD and other aspects.

And not saying you should have to watch it this way, but have you tried checcking out Starz online?

See if they have the shows to watch via computer and/or app like AppleTV or Roku.

Would at least narrow down if it is Verizon or Starz at fault.

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Sgt_Rico
Enthusiast - Level 2

There are a lot of movies and shows with their app, but I want to watch it on my tv.  Part of the service that I paid for, so that is why called them and asked on here if anyone else is having these issues.  

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Wolf21
Newbie

That’s exactly correct if you are paying for STARZ through your service provider you should receive the same service as the app. I wanted to watch Magic City which is a STARZ series and when I went to watch episode 2 Fios wanted me to pay for the episode or purchase AMC plus to watch it. What a sham!! I was able to watch it through the STARZ app which I signed in through my Verizon account. Thank god I have a smart tv that has the app. 

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KH-OrnEsh1
Moderator Emeritus

Due to the age of this thread, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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jerryb53
Enthusiast - Level 3

I have no way to even access Starz. It vanished from On Demand.

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CRobGauth
Community Leader
Community Leader

 Found stars on demand.

It is under premiums on the top row between showtime and epix.

I see a number of movies and the missing episode of black sails someone mentioned.

I don't see any episodes of the girlfriend experience.

But when I did a search, all of the first three episodes were still scheduled to be shown.

So I could see stars noit having them available yet.

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jerryb53
Enthusiast - Level 3

What's funny is that i was just given Starz free for one year for renewing. No sooner did I get it free then Starz got messed up. It wasn't showing hardly any movies and anything you could watch was in SD.I'm sure there's no connection but the reason I chose Starz free for a year (I had other choices) was because there were several movies on Starz I wanted to watch. Now I can't.

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jerryb53
Enthusiast - Level 3

Why can't I watch anything in HD on Starz? All movies are SD.

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Sgt_Rico
Enthusiast - Level 2

Seems that most of that programing has come back for me.  It happened over the weekend.  Also, Encore is gone from my On Demand. 

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lkb1975
Enthusiast - Level 2

OK 

I have an answer ... I called customer service. STARZ is updating their catalog and making some changes so at around 7pm est FIOS stated they would be receiving some of the new data from STARZ and that we the customers would be seeing the new changes around that time. Smiley Happy

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Sgt_Rico
Enthusiast - Level 2

Thanks for the update.  The guy I talked to yesterday said told me that they had no clue when they would get an update.  It didn't give me a warm and fuzzy feeling.   Let me know if your's updates tonight and I'l do the same. 

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Sgt_Rico
Enthusiast - Level 2

I just check, it's still the same.   maybe they will fix it tonight. 

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lkb1975
Enthusiast - Level 2

I am having this same issue. Also have noticed that when there were more movies available they were only available in standard definition only a few were high definition. What is going on FIOS???