Streaming TV online is not working. Constant loop
natecope
Newbie

I get stuck in a constant loop where the site goes back and authenticates me over and over again, but streaming TV online never works.

I'm on a Mac, and have tried chrome, firefox, and safari.

It doesn't work on my pc in chrome either.

-nate

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4 Replies
PJL
Master - Level 3

The constand looping is an indication of a corrup cookie.  Clear all caches for first and third party cookies and clear the Internet cache.

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eljefe2
Master - Level 1

Nate....

I can't duplicate the problem you're having either, but a question that comes to mind is are you using a WiFi or wired connection to your router?

While TomH309 was obviously using WiFi on his iPad, if you're using WiFi your connection may be worse than his.

If you are using WiFi I would suggest you try a wired (Ethernet) connection to see if that fixes the problem.

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JustinG1
Community Leader
Community Leader

Hello,

I had this issue once before in firefox, however clearing the cache worked for me. Here is a link to a google article with instructions on how to clear the cache on chrome and other web browsers.

https://support.google.com/accounts/answer/32050?hl=en

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TomH121
Community Leader
Community Leader

Just watched CNN Live full screen on my iPad 2  using Fios Mobile  Ver. 4.1

I'm located in EPG Region 3401.

Also checked my Pc Windows 10 from My Verizon Watch Fios using Chrome browser ...no prob. watching Live TV

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