TCM (Turner Class Movies) in HD (High Definition)
Sammy14221
Contributor - Level 1

It's been over two years since I signed up for FIOS's Ultimate package. I have noticed new channels since as Aspire, Revolt, Logo UP, Pivot (soon to be deleted) etc have received both the SD & HD feeds. TCM is still not broadcast in High Definition whereas similar channels such as AMC are! When will Verizon add TCM to the HD lineup? There are more 16:9 movies shown on TCM and I as well as other movie buff subcribers  have to settle for the small screen. In addition, why are the majority of the shopping channels broadcast in HD? (Talk about a waste of bandwidth). Why  wasn't the HD feed added to El Rey Network where the majority of the shows are broadcast in 16:9? Just wondering what is the hold up?

51 Replies
R11223
Enthusiast - Level 1

Most tv providers offer TCM IN HD. I Was told by Fios Support member that the agreement between Fios & TCM was for SD only. In the 21 century I find this hard to believe. For what most people pay for Fios they have a lot of gall to offer TBS & TNT  in HD. AND NOT TCM.SORRI  I got rid of Dish for what I. Thought was a state of the art provider. Wake up Verizon and listen to the people who keep you in business

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Sammy14221
Contributor - Level 1

I have a Roku and they finally added TCM in HD. Now I can watch TCM in HD quality all the time. Here is the Roku link: https://blog.roku.com/watch-tcm

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wkleschi
Enthusiast - Level 2

I believe there is too much red tape from the phone calls I have been on again and again. They don't want to get into legal trouble with AMC (American Movie Classics) which is shown in High Definition. AMC being a direct competitor of TCM. There is no way in 2019 that TCM only offers SD to Verizon.

They have space to add a channel, but Verizon Fios On Demand has contracts with AMC to get their titles. Some kind of shady deal going on. I'm still using Verizon but when my contract ends I may switch back to Comcast after all these years. Honestly TCM was one of the greatest networks I've ever watched in my life. You learn a lot about movie history, and it's a shame they can't come to an agreement. Comcast also has CPSAN in HD, which FIOS is missing as well.

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wcranston
Newbie

AMC is not a competitor to TCM. There are drastic differences which should be obvious. AMC has many regular cable shows and its movies are more modern. Furthermore, there is "competition" across all genres on the channels that are provided in HD format. Enough of us have asked about this for a long time, and it's gotten to management - but they don't care about us. FIOS TV is an afterthought for Verizon. There are other channels I watch that aren't offered in HD. EWTN is one, EL REY another. We are past the point of speculation, they just don't care. 

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ek222
Enthusiast - Level 3

I have been trying to get Verizon to add TCM HD for 10 years. It is available on COMCAST amount other carriers and looks great. With all of Verizons recent channel deletions what can't you add TCM HD since you already have TCM on channel 230? Put it on channel 730. Please.

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tankhimo
Enthusiast - Level 2

I switched to Verizon from tiny RCN that had had TCM in HD for years. I watch TCM a lot, SD looks terrible on flat screen TV, and unless Verizon steps up its game to match a mom-and-pop RCN shop, I will be back there the first time Verizon raises my subscription price. 

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Sammy14221
Contributor - Level 1

Still no TCM in HD as of 5/11/2018. Doesn't Verizon listen to its customers requests?

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tankhimo
Enthusiast - Level 2

Verizon no more listens to its customers than Google or any other tech behemoth company - they don't even have email support. They send you to forums to vent off your frustrations and don't do anything about it.

I just spent an hour on a chat with a representative who seemed to care, just to get disconnected, and after 10 minutes of waiting was connected to another, who told me to call customer service on the phone. I am not wasting my time on that. I will use my first year of promotional pricing and then go back to RCN, where you can actually get some customer service. And Turner Classic Movies in High Definition.

Sammy14221
Contributor - Level 1

TCM-HD is a must have station for me as I am an old time Hollywood film buff. It is really shocks me that just about every major carrier in the USA has TCM-HD in their lineup except Verizon Fios.

I am also shocked that as an Ultimate TV package subscriber with premiums that many  of the premium networks are still carried in SD and not HD. (Retro Plex, Indie Plex and the Encore networks are prime examples) This along with other SD stations such as American Heroes and El Rey that just about every provider carries in HD.

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garysb1
Enthusiast - Level 3

The TCM APP on Amazon's FireTV has recently been updated to include live streaming of the East and West Coast feeds of the Live Broadcast of TCM . So finally after complaining for years that FIOS doesn't broadcast TCM in HD I finally have it. 

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Sammy14221
Contributor - Level 1

Unfortunately, the rest of us that don't have the Fire App still get TCM in SD. I do not understand why FIOS does offer TCM in HD!

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CRobGauth
Community Leader
Community Leader

El Rey and AHC as not as widely carried as you might think.
Here is a good site that shows who carries what in HD.

http://www.avsforum.com/forum/34-hdtv-programming/2806945-official-avs-national-hd-channel-lineups-c...

wkleschi
Enthusiast - Level 2

I have been posting on here and calling Verizon to request Turner Classic Movies for ten years, and it is still not here in the year 2018. Many movies shown on TCM are from the 1960's and 70's, widescreen 16:9 and panavision. I was a Comcast customer ten years ago and I remember watching Ben Mackowitz and Robert Osbourne, who sadly passed away not too long ago. Verizon does carry TCM's competitor American Movie Classics (AMC), you can do the math on that one.

eschulma
Newbie

I too was am RCN subscriber. I switched when we moved because we wanted FiOS for internet anyway and the bundle is much cheaper than separately. But lacking TCM HD (and also Outside TV) I am really regretting this change.

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iconoclast1
Enthusiast - Level 1

Much of TCM content IS in high definition.  

It is a disgrace that so many minor fringe channels clearly w/ miniscule viewership are available and added onto Hi-Def. ( including sports channels which are only on the air for one day or less per week), while we are forced to watch newly restored 4-K  videos (i.e., Funny Girl) in blurred , distorted standard definition.

I think that this discriminates against the senior citizens who are the strongest demographic for TCM.  For course, if you want to watch any minor sport telecast from unrecognizable European venues w/ sub-par, unknown athletes on one of several, newly added generally unknown (sort of) sports channels, it awaits you in Hi-Def. 

I sought TCM in high definition from the (more responsive) small cable company which preceeded Comcast. 

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Arciel
Enthusiast - Level 2

February 2018 and still no HD for TCM on Verizon FiOS. How many requests are needed to reach critical mass to make this happen?

ginbelt
Enthusiast - Level 1

How many requests, and to WHOM, specifically. As was mentioned by someone else on here, if Fios management/personel are not reading these forums to vague customer content/discontent, none of this matters a bit. We need to find the write email and/or snailmail address, and blast them HARD about this! Beause I agree, in 2018 it's absolutely OUTRAGEOUS that it's offered only in SD. I was late in getting a flat panel HD tv --- we only just bought one in Dec 2017 -- and before that, had a regular GE tube set. Comcast and then later Fios's (we switched to Fios last summer) TCM didn't look too bad on it...and when I finally bought the UHD set, I understandably assumed (like a LOT of the posters on here, from what I'm reading) that I ALREADY had an HD version. NOW I could actually USE it. No, when I signed up with Fios, I just made sure that they HAD TCM....because, at the time, I didn't even have an HD set and didn't know when I"d be getting one, anyway. But if I'd been asked if they offer TCM in HD, I surely would've said "I assume so!"

Bzzzt....wrong! No, now I have to be forced to watch the same SD channel I used to watch, but now it ironically looks WORSE than it did on the much-worse-quality GE tube set! Because apparently, all those flaws are now magnified by the crystal-clear UHD tv. TCM on Fios is near-unwatchable. Making it worse is seeing how good it could've looked (other channels that are HD occasionally show old films - like FXM -- and it's pretty nice --- crystal-clear, sharp B&W picture. You can see details that previously weren't even able to see!

So now my new thing is figuring out a work-around for now (becasue I'm not going to eat the contract, whatever that costs). We also have Amazon Prime, the tv offers Chromecast, we have Netflix....but none of that helps us. I thought I might be able to stream, at least, TCM programming from my iPhone, via the tv's Chromecast function, but the TCM app does not seem to offer an Chromecast link! I can Chomecast Netflix....and it looks like FilmStruck, which i"m thinking of starting a free trial with, also has Chromecast (so I can stream if from my iPhone TO my UHD set).

Any other ideas? Someone mentiond Amazon fire stick. Not sure what that comes with these days, and I hate the idea of being forced to add yet one more monthly subscription ONLY to watch ONE beloved channel the only way it's really worth watching nowadays (if you have an HD tv set), but I'm not sure else there is? What's really galling here is that I'm NOT trying to game the system -- lots of internet threads exist elsewhere about ways to watch a TCM stream FOR FREE....I'm already paying a monthly charge to Verizon for Fios...it's what allows me to log in to my TCM iPhone app and watch it in HD on a tiny, tiny screen.

It just should be this hard, or complicated. Many times I find myself longing for the old days, when you had one place to watch tv, your tv set, with your rabbit ears. Or even early cable tv, in the early 1980s. But now, there are so many different methods and companies, and who has teamed up with who else is ever-changing; who the hell can keep UP with it (i.e., what channels are offered on Hulu, what movies are being added or dropped from Netflix, channels leaving Fios, what Chromecast works with, what's on the Fire Stick.....it's ridiculously complex figuring out what the best option is. I'd even pay a small fee to add just TCM in HD. But that isn't an option, is it? 🙂

Hoping someone else has an idea or two I hadn't heard...

Sammy14221
Contributor - Level 1

I contacted the CEO's office regarding not receiving TCM in HD!

MamaGee
Enthusiast - Level 1

It seems we are not alone in wanting to receive the TCM channel in HD as so many other carriers provide. But it seems the Verizon management doesn't care if we complain to each other. I've tried to find it, but can't seem to locate how to communicate directly with them. Any suggestions?

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brooklynnyc
Enthusiast - Level 1

Can you offer TCM in HD? If not, why? 

CRobGauth
Community Leader
Community Leader

This is a peer to peer support forum.

None of us know why TCM is not offered in HD.