TCM (Turner Class Movies) in HD (High Definition)
Sammy14221
Contributor - Level 1

It's been over two years since I signed up for FIOS's Ultimate package. I have noticed new channels since as Aspire, Revolt, Logo UP, Pivot (soon to be deleted) etc have received both the SD & HD feeds. TCM is still not broadcast in High Definition whereas similar channels such as AMC are! When will Verizon add TCM to the HD lineup? There are more 16:9 movies shown on TCM and I as well as other movie buff subcribers  have to settle for the small screen. In addition, why are the majority of the shopping channels broadcast in HD? (Talk about a waste of bandwidth). Why  wasn't the HD feed added to El Rey Network where the majority of the shows are broadcast in 16:9? Just wondering what is the hold up?

51 Replies
garysb1
Enthusiast - Level 3

TCM in HD has been asked for for many years on several threads. We are just ignored. Fios's standard answer is that there are many requests for many channels in HD and the TCM is in the que to be added in the future . That must be some ques because the channel never is. For the last several years Fios just seems to remove channels not add them. 

markthedoctor
Enthusiast - Level 1

I am a  new customer... not by choice.  Our apartment building only offers FIOS.

How do they NOT have TCM in HD like every other provider??  It's ridiculous... and even more aggravating that so many random D-list channels are in HD, like all the ones that have televangelists asking for money.

It's unacceptable to me.  Does any one know what Verizon's problem is???

CRobGauth
Community Leader
Community Leader

This is a user to user support forum.

Verizon doesnt comment on channel choices.

I have read others state that most TCM content is not original in HD anyway.

ek222
Enthusiast - Level 3

The idea that TCM HD is not on FIOS because the movies are not HD is ridiculous. TCM HD is on just about all providers including Comcast. There are many movies from the 70's and 80's and all decades for that matter that look much sharper and brighter in HD. If you look at many of the channels added to the FIOS  HD lineup in recent years they include many shows from the 50's and 60's such as Gunsmoke and The Rifleman. Compare the SD and HD feeds and you will see the difference. I have requested that FIOS add TCM HD for 5 years and have never received a reply. These forums are a joke. We are just preaching to the choir. Comcast is looking better everyday.

Moeberg
Enthusiast - Level 1
Just picked up Fios TV acter bei g a ceryong time Comcast subscriber. IT Is disappointing that Turner Classic Movies is not in HD. TCM is a major network. There are a lot of minor networks in my opinion that are in HD. Why not TCM?
ellenjp
Enthusiast - Level 1

In loving memory of Robert Osbourne, can we finally have TCM in HD? Will someone from Verizon please explain the delay in adding channel 730?

jaj1
Newbie

I don't understand this at all.  I had Comcast with TCM HD, but they took it off of my basic service and moved it to another package with sports channels (don't watch) at $10.00 more a month.  I got fios today.  I already knew about the SD format, but thought I might get used to it.  The smaller screen is terrible.  It cuts out a lot of the film images.  Comcast, smaller cable providers are able to have this channel in HD...why not Verizon????  Verizon is a behemoth of a company,  with many capabilities.  They CAN do this, but choose NOT to for some reason.  There must be a conflict between Verizon and TCM?  Even restored silent movies are seen in HD (with Comcast), so the excuse that these old movies weren't in HD is ludicrous.  How stupid does Verizon think we are?  I might go back to Comcast.  Maybe a petition to Verizon might help?...sort of?  I don't know.  Verizon.. PLEASE listen to the many watchers (very popular) of TCM and provide the HD format!

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Tubabob1
Enthusiast - Level 1

Why doesn't Verizon FIOS provide a high def channel for TCM? I'm sure a lot of viewers would like to see their offerings in HD. Do we really need 24 hours of cricket on Willow in HD? I'm sure there are more TCM fans than cricket fans.

RiveGauche2006
Enthusiast - Level 2

agreed; they are really dragging their feet in getting this channel into the line up, it's now Mach 2017 and still no TCM HD, i was over a friend's house who has Comcast and not SUPRISINGLY they have it in their HD Lineup!!  Comcast seems to be far better than Verizon Cable, in terms of user interface and their talk activated remote and features/functions. 

brooklynnyc
Enthusiast - Level 1

Can you offer TCM in HD? If not, why? 

CRobGauth
Community Leader
Community Leader

This is a peer to peer support forum.

None of us know why TCM is not offered in HD.

moonaberry
Enthusiast - Level 1

Arrrgh!   I just switched over to Verizon Fios today and TCM isn't in HD?  It never even occurred to me that it wouldn't be in HD.  It's one of my favorites channels and now it's fuzzy.  So disappointed.

MamaGee
Enthusiast - Level 1

It seems we are not alone in wanting to receive the TCM channel in HD as so many other carriers provide. But it seems the Verizon management doesn't care if we complain to each other. I've tried to find it, but can't seem to locate how to communicate directly with them. Any suggestions?

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iconoclast1
Enthusiast - Level 1

Much of TCM content IS in high definition.  

It is a disgrace that so many minor fringe channels clearly w/ miniscule viewership are available and added onto Hi-Def. ( including sports channels which are only on the air for one day or less per week), while we are forced to watch newly restored 4-K  videos (i.e., Funny Girl) in blurred , distorted standard definition.

I think that this discriminates against the senior citizens who are the strongest demographic for TCM.  For course, if you want to watch any minor sport telecast from unrecognizable European venues w/ sub-par, unknown athletes on one of several, newly added generally unknown (sort of) sports channels, it awaits you in Hi-Def. 

I sought TCM in high definition from the (more responsive) small cable company which preceeded Comcast. 

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Arciel
Enthusiast - Level 2

February 2018 and still no HD for TCM on Verizon FiOS. How many requests are needed to reach critical mass to make this happen?

Sammy14221
Contributor - Level 1

I contacted the CEO's office regarding not receiving TCM in HD!

ginbelt
Enthusiast - Level 1

How many requests, and to WHOM, specifically. As was mentioned by someone else on here, if Fios management/personel are not reading these forums to vague customer content/discontent, none of this matters a bit. We need to find the write email and/or snailmail address, and blast them HARD about this! Beause I agree, in 2018 it's absolutely OUTRAGEOUS that it's offered only in SD. I was late in getting a flat panel HD tv --- we only just bought one in Dec 2017 -- and before that, had a regular GE tube set. Comcast and then later Fios's (we switched to Fios last summer) TCM didn't look too bad on it...and when I finally bought the UHD set, I understandably assumed (like a LOT of the posters on here, from what I'm reading) that I ALREADY had an HD version. NOW I could actually USE it. No, when I signed up with Fios, I just made sure that they HAD TCM....because, at the time, I didn't even have an HD set and didn't know when I"d be getting one, anyway. But if I'd been asked if they offer TCM in HD, I surely would've said "I assume so!"

Bzzzt....wrong! No, now I have to be forced to watch the same SD channel I used to watch, but now it ironically looks WORSE than it did on the much-worse-quality GE tube set! Because apparently, all those flaws are now magnified by the crystal-clear UHD tv. TCM on Fios is near-unwatchable. Making it worse is seeing how good it could've looked (other channels that are HD occasionally show old films - like FXM -- and it's pretty nice --- crystal-clear, sharp B&W picture. You can see details that previously weren't even able to see!

So now my new thing is figuring out a work-around for now (becasue I'm not going to eat the contract, whatever that costs). We also have Amazon Prime, the tv offers Chromecast, we have Netflix....but none of that helps us. I thought I might be able to stream, at least, TCM programming from my iPhone, via the tv's Chromecast function, but the TCM app does not seem to offer an Chromecast link! I can Chomecast Netflix....and it looks like FilmStruck, which i"m thinking of starting a free trial with, also has Chromecast (so I can stream if from my iPhone TO my UHD set).

Any other ideas? Someone mentiond Amazon fire stick. Not sure what that comes with these days, and I hate the idea of being forced to add yet one more monthly subscription ONLY to watch ONE beloved channel the only way it's really worth watching nowadays (if you have an HD tv set), but I'm not sure else there is? What's really galling here is that I'm NOT trying to game the system -- lots of internet threads exist elsewhere about ways to watch a TCM stream FOR FREE....I'm already paying a monthly charge to Verizon for Fios...it's what allows me to log in to my TCM iPhone app and watch it in HD on a tiny, tiny screen.

It just should be this hard, or complicated. Many times I find myself longing for the old days, when you had one place to watch tv, your tv set, with your rabbit ears. Or even early cable tv, in the early 1980s. But now, there are so many different methods and companies, and who has teamed up with who else is ever-changing; who the hell can keep UP with it (i.e., what channels are offered on Hulu, what movies are being added or dropped from Netflix, channels leaving Fios, what Chromecast works with, what's on the Fire Stick.....it's ridiculously complex figuring out what the best option is. I'd even pay a small fee to add just TCM in HD. But that isn't an option, is it? 🙂

Hoping someone else has an idea or two I hadn't heard...

ek222
Enthusiast - Level 3

I have been trying to get Verizon to add TCM HD for 10 years. It is available on COMCAST amount other carriers and looks great. With all of Verizons recent channel deletions what can't you add TCM HD since you already have TCM on channel 230? Put it on channel 730. Please.

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Sammy14221
Contributor - Level 1

Still no TCM in HD as of 5/11/2018. Doesn't Verizon listen to its customers requests?

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tankhimo
Enthusiast - Level 2

Verizon no more listens to its customers than Google or any other tech behemoth company - they don't even have email support. They send you to forums to vent off your frustrations and don't do anything about it.

I just spent an hour on a chat with a representative who seemed to care, just to get disconnected, and after 10 minutes of waiting was connected to another, who told me to call customer service on the phone. I am not wasting my time on that. I will use my first year of promotional pricing and then go back to RCN, where you can actually get some customer service. And Turner Classic Movies in High Definition.