It has been months since I upgraded my Fios, for which I was promised $200 in Target gift cards . They sent me a link to get the cards, but it went nowhere. I called and texted several times…promised me a quick fix but it never happened. So I also see I’m not the only one that this happened too . Has anyone gotten their cards? If so how did you go it ? It seems more like a trick to use us than anything else.
@Mitchie17 wrote:It has been months since I upgraded my Fios, for which I was promised $200 in Target gift cards . They sent me a link to get the cards, but it went nowhere. I called and texted several times…promised me a quick fix but it never happened. So I also see I’m not the only one that this happened too . Has anyone gotten their cards? If so how did you go it ? It seems more like a trick to use us than anything else.
You need to call the billing department to get it straightened out. This also might be escalated to a rep.
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