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Tech Support!
phillyjeff
Enthusiast - Level 2
โ€Ž12-15-2011 08:17 AM

I called tech support and they can not look up my account by the account number.

What kind of **bleep** backwards system are you people using over there.

I am going back to comcast

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Ian_VZ
Contributor - Level 1
โ€Ž12-16-2011 10:36 PM

We're really sorry that you feel that way, and that you've had such difficulties with our Tech Support team.  Let us help you.  We're here for you 24/7, on Facebook, and Twitter.  You can send a PM to myself, or just respond to this post.  You can also find some useful tools here, http://bit.ly/pk2e08.  Thanks for your patience, and we look forward to assisting you. ~Ian

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jbaugh761
Enthusiast - Level 2
In response to Ian_VZ
โ€Ž12-22-2011 09:49 AM

Ditto

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nj1958
Enthusiast - Level 3
In response to jbaugh761
โ€Ž12-25-2011 11:35 AM

couldn't agree more!!!

classic answer from the cs guy, lol!!

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Diego10901
Enthusiast - Level 3
In response to nj1958
โ€Ž01-23-2012 04:00 PM

Without a doubt 100% true. you cannot find a number for the tech support its so bad, you innitiate live chat and it runs you in circles......................Wake {word filter avoidance} up Verizon. 

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