Unable to watch DVR online
vzuser121
Enthusiast - Level 2

Hi, when I try to watch something from my DVR online, the website says it can't connect to my set top box.  Is this because I have my own router and am not solely using the Fios router?  Everything works fine in the house, guide, netflix, etc.

Thanks.

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CRobGauth
Community Leader
Community Leader

Thats a possibility.

Do you have a mobile device?

If so, can you view DVR content via the FIOS TV app?

Also, you must have quantum hardware (VMS) to be able to remotely view DVR content.

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