User Not Authorized Error. Please contact us if you need any further assistance. Error code: 4001
Autonomy1
Newbie

Trying to log in and watch ABC online with my iPad, keep getting this message:

User Not Authorized Error. Please contact us if you need any further assistance. Error code: 4001

This just started happening in the last week or two. I can log in with my laptop and watch fine.

Why is this? How can this be resolved? Thank you for your help!

Wishing all the very best to you and yours.

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1 Reply
gremlins
Enthusiast - Level 3

I feel you're pain.You ask to speak to some one that can speak english and they transfer you to the billing department.My favorite was one of the times i called tech suport and they sent me a new modem.I called and asked why.I have reocuring speed problem because i couldn't get the line on the utility pole outside fixed again and again. So thanks to verizon i got some no customer service comcast and am much happier now. after 3 years of verizon not being able to make a simple fix. they wonder why they are loosing customers LOL

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