VOD_46 Error

[spike99]

I need help with a problem: I subscribe to HBO but I can't get HBO On Demand programming.  I get an error that says I need to subscribe to this service & it asks me if I want to subscribe now?  The error it gives is VOD_46.

I have called FIOS support twice.  Last week, I was told it would be fixed in a couple of days.  Tonight I called again & I was told that this was a billing issue and was "cold" transferred to billing support phone queue (the Tech Support didn't stay on the line with me).  But, billing support was closed, of course so I didn't get any help at all with this.

How can I fix this?? I want to be able to watch HBO On Demand movies & shows.

Thanks,

Alicia

[VZ_Ron]

Hey spike99, I need will you to private message us so I could take a look at your account to resolve the issue.