VOD Bookmarks Disappear
Contributor - Level 1

I have two FIOS cable boxes.  The VOD bookmarks on one disappeared and I can no longer add bookmarks.  Trying to determine the extent of the problem, I checked VOD via the other box and there are no bookmarks on it either; however, it has never been used for VOD, so none have been added.

In order to try and determine what might be the problem (the cable boxes or the system).  I need to know if the bookmarks are stored separately for each cable box or is there one list accessible by all cable boxes at the same location.  Any other information that might help solve this problem would also be appreciated.

Also, does rebooting a cable box simply involve unplugging it from the electricity for a while or something else?

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