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Velocity Channel Pixilates
CZ
Newbie
‎03-25-2014 12:20 PM

For the past couple of weeks, I cannot get a clear picture on the Velocity HD channel - 631.  It pixilates badly and skips.  I only have one box, and the issue doesn't appear on any other channels that I know of.  Is this a known issue?

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gamer99
Contributor - Level 1
‎03-26-2014 10:14 AM

unscrew the coax cable behind the STB and screw it back in.  try replacing the coax cable. 

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Planodave
Newbie
In response to gamer99
‎09-24-2014 05:14 PM

This is a problem on both my STB's, and only on this channel, so don't think is STB issue. Others experience? Thanks

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bradntx
Newbie
In response to Planodave
‎03-15-2015 03:55 PM

I have the same problem and I am also in Plano!

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lahrus
Newbie
‎05-21-2015 08:07 PM
I have the same problem on multiple boxes. I have scheduled to have a Verizon engineer come out to check outside splitters.
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