Verizon FIOS not allowing programs to be recorded on DVD recorder
dogbrain
Contributor - Level 1

After the most recent FIOS upgrade (after Labor Day?), I continuously get:

      “This program is not allowed to be recorded  - E26”

This includes old movies from Turner Classic Movie Channel as well as more recent Hallmark Mystery Channel movies.

I have been successfully recording programs using FIOS for years.

Is anyone else seeing this?

Does Verizon know about this?

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1 Solution
dogbrain
Contributor - Level 1

Known Verizon issue and will require an update to fix -ETA unkown.

People can try workaround of going from TV output to DVD recorder input if possible

.

View solution in original post

11 Replies
CRobGauth
Community Leader
Community Leader

What verison software are you running on your box?

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dogbrain
Contributor - Level 1

Thanks for taking the time to respond

My system info looks like this - there is a whole lot more on other screens, but I wasn't sure if it would be useful:

Release APR-2.0

Build # 4.27

UI version 4.27

Middleware version 4.27

Firmware version KA15.09.16.07Alder492205

Platform ID VMS1100

Does that tell you anything significant?

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CRobGauth
Community Leader
Community Leader
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dogbrain
Contributor - Level 1

I have spent a couple of hours with Verizon chat agent and the net net is that I should have never been able to burn any DVDs from any recordings on my STB.

What happened to the fair use doctrine?

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hogsfan
Newbie

This apparently is still not solved.  the tech guy I spoke with yesterday said this was due to "copyright issues".   This is complete **bleep**, as the "copyright issue" was decided over 30 years ago in the Universal Studios/Sony SCOTUS case, which is what allowed everyone to make their own personal copy of movies/shows that they had already "purchased" once (by paying what was then the cable bill).    This was not an issue on DirecTV, which I dropped for other reasons, but am considering going back to solely over this. 

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CRobGauth
Community Leader
Community Leader

I have quantum running version 4.28.3.

Recording works just fine. At least on linear channels.

Haven't tried VOD as I don't purchase movies.

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hallrk
Contributor - Level 2

Mine is the same way. I recorded on the DVR a baseball game the other day. I try to record and keep any Vin Scully broadcast that is on the MLB Network. It would not let me transfer it to DVD last night. I only record these for my own pleasure and not try to sale them which would be illegal. I don't like this at all but there's probably not a thing anyone can do about it. I can record it on a VHS and sometimes I am able to transfer then to a DVD. It doesn't always let me do that but I will try it.

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dogbrain
Contributor - Level 1

Known Verizon issue and will require an update to fix -ETA unkown.

People can try workaround of going from TV output to DVD recorder input if possible

.

ryder85
Enthusiast - Level 3

-Comcast, Time Warner, etc. has been doing this for several years now.

-Verizon is in no position to enforce other's copyright requirements. The individual networks are responsible to "police" their product and to each source a copyright protected signal if desired, and/or to prosecute anyone copying and distributing their copyrighted product (which is exactly what these cable companies are doing by alllowing you to use their DVR hardware to record and view the network's "copyrighted" product).

-Public access channels are not copyrighted, yet the cable companies are sending a signal to your DVD/VCR player blocking these signals from being recorded by you. 

- Why then is Verizon, and other cable companies, allowing these copywrited signals to be recorded and viewed on their DVR hardware by their customers?

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dryden1
Newbie

Verizon is playing dumb with all its customers. Support plays the game of rebooting the boxes. The answer is that the new boxes use iClould. You no longer have a hard drive. This is so customers can have more room to store movies that they record onto the DVR. Having said that by not having the hard drive in your house in the cable box Verizon now controls all that you watch record or own. Even movies you purchase and store are only yours while you have Verizon. So go buy the DVD. There will be no fix. Eventually even CNN will be blocked from recording. Fox New is blocked now. You can still record to a VHS tape recorder because it uses old technology. So if you have the old silver cable boxes and like to record. Keep them!! I did find out that Dish Network does allow you to record to DVD. They build their own boxes and do not block recording. But do we really want a dish?  Optimun uses iCloud also so the same problems are there too. Good luck and keep complaining to Verizon.

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CRobGauth
Community Leader
Community Leader

You do have a hard drive for all recorded content.

Anything you schedule to record on Quantum is recorded on the hard drvie of the VMS.

Movies that are pruchased are stored in Verizon for access across multipel devices.

Verizon can still control what you record by setting the copy protection on the output of your STB.

Most DVD recorders will honor that copy protection and not allow recording of content being played.

I would suspect it is a matter of time before other providers will be required to block recordings as well.

I am still surprised that Tivo still allows users to save content to their PC (and I assume playback without a Tivo) allowing for sharing or recorded content.

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