Volume Control
Enthusiast - Level 3

I recently switched to Quantum and I'm trying to use headphones. With the old fios I could control the volume on the DVR but with Quantum when I turn down the volume it does not change until I hit 0 and it turns off completely turns off.

Steps I took:

Plugged in headphones to TV

On TV changed setting to Secondary Sound System - Now sound is coming through headphones and not TV speakers

On DVR Changed volume setting to variable and began turning it down - Volume did not decrease

Tried turning DVR off and back on and using fios remote from another room that is mot set for this TV and tried a new remote that is hot set for any tv. No Luck.

Any suggestions would be great. Thanks

1 Reply
Community Leader
Community Leader

Why not set DVR to fixed and control volume from TV?

Headphones are connected to TV correct?