Watch TV Anywhere
dec21fam
Enthusiast - Level 1

I have a new Apple MacBook Air Ventura 13.0 laptop.  I am unable to watch Fios TV on my laptop.  What setting(s) do I need to change?  I am able to view on my Apple MacBook Pro.

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dec21fam
Enthusiast - Level 1

Another contact with Verizon Tech Support resulted in them resetting my system.  That did the trick.

I also discovered the screen size can not be minimized at all.  you'll be able to view the guide, but once you hit the Watch Now button, it will return a blank white screen, if the screen is minimized at all.

And answering the other question, I was trying to access Fios TV on 1 device, the laptop.

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clem21
MVP MVP
MVP

@dec21fam wrote:

I have a new Apple MacBook Air Ventura 13.0 laptop.  I am unable to watch Fios TV on my laptop.  What setting(s) do I need to change?  I am able to view on my Apple MacBook Pro.


What error message are you seeing? How many devices are you using to watch remotely? There is a limit of 2 devices at a time, and you have to register them on the home network.

dec21fam
Enthusiast - Level 1

Another contact with Verizon Tech Support resulted in them resetting my system.  That did the trick.

I also discovered the screen size can not be minimized at all.  you'll be able to view the guide, but once you hit the Watch Now button, it will return a blank white screen, if the screen is minimized at all.

And answering the other question, I was trying to access Fios TV on 1 device, the laptop.