How I stop the pop ups in the top right of the screen asking if I want to switch the channel to watch in 4K. I don't have a 4K TV so I don't want have to have keep hitting dismiss every time i watch a live sporting game.
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@JohnnyG1985 wrote:STB=Tv One VMS4100
TV=samsung model un50tu7000fxza
If I click OK to watch in 4K the channel changes and picture quality goes down and gets darker.
4K resolution alone should look better than 1080, but adding HDR makes it look even more realistic if the TV is set up properly. As dexman said according to the model you posted your TV is Capable of both. When you say the picture quality goes down, what you are seeing is the TV switching to a 4K HDR source. You have to get the TV on to a 4K HDR source, then adjust the contrast, Brightness and backlight controls until the picture looks right. Many TVs have separate adjustment memories for SDR content and HDR content. Some base the HDR content on the SDR settings, which is a mistake since as you see, the picture often gets darker when watching HDR content. Also make sure your TV settings are set to wide color, or something similar for HDR viewing. You could also try switching the TVs mode to another like Sports or Normal when you watch HDR content, if you are currently using a Movie or Cinema mode.
Four quick questions to start the ball rolling.
. What is the model STB?
. What is the make & model of the television?
. If you were to select the option to watch in 4k, what happens?
. Can you tune to any channel between 1494 through 1499?
STB=Tv One VMS4100
TV=samsung model un50tu7000fxza
If I click OK to watch in 4K the channel changes and picture quality goes down and gets darker.
https://www.amazon.com/Samsung-50-inch-Crystal-TU-7000-Built/dp/B084QBW2SQ
If this is the television, it is 4K compatible, thus the STB prompts to switch to a 4K channel.
Clem mentions disabling 4K in the STB to force it to stay away from those channels.
@JohnnyG1985 wrote:STB=Tv One VMS4100
TV=samsung model un50tu7000fxza
If I click OK to watch in 4K the channel changes and picture quality goes down and gets darker.
4K resolution alone should look better than 1080, but adding HDR makes it look even more realistic if the TV is set up properly. As dexman said according to the model you posted your TV is Capable of both. When you say the picture quality goes down, what you are seeing is the TV switching to a 4K HDR source. You have to get the TV on to a 4K HDR source, then adjust the contrast, Brightness and backlight controls until the picture looks right. Many TVs have separate adjustment memories for SDR content and HDR content. Some base the HDR content on the SDR settings, which is a mistake since as you see, the picture often gets darker when watching HDR content. Also make sure your TV settings are set to wide color, or something similar for HDR viewing. You could also try switching the TVs mode to another like Sports or Normal when you watch HDR content, if you are currently using a Movie or Cinema mode.
@JohnnyG1985 wrote:How I stop the pop ups in the top right of the screen asking if I want to switch the channel to watch in 4K. I don't have a 4K TV so I don't want have to have keep hitting dismiss every time i watch a live sporting game.
Also make sure you go here and set it to 1080i:
Main Menu > Settings > Audio & Video > Video Settings>Video Format
Then go here and set it to disable:
Main Menu > Settings > Audio & Video > Video Settings>HDR settings
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