Web based program recording does not identify the names of the recordings
dogbrain
Contributor - Level 1

Web based program recording used to occasionally identify a recording as a "manual recording".

It now appears to "always" identify a recording request as a "manual recording", while series manager recordings are identified by name. An individual "manual recording" can be expanded to identify the title name, but only one "manual recording" at a time

Is anyone else seeing this?

Does anyone at Verizon know if this is by design?

image

George

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7 Replies
dogbrain
Contributor - Level 1

Problem fixed by Verizon.

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dogbrain
Contributor - Level 1

The post":

  Web based program recording does not identify the names of the recordings"

is now demonstrating that both individual programs and series programs suffer the same issue - the program name is not identified as shown in the following screenshot:

image

George

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CRobGauth
Community Leader
Community Leader

I am not seeing this issue. All of my recordings show by name.

Both those that are done by series and even one done via web page.

What model DVR do you have?

Do you see the same via FiOS app?

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dogbrain
Contributor - Level 1

 I have an HD set top box and Quantum service with a single TV.

I do 99% of my programming from the web via my Verizon login.

I do not have the FIOS app..

Programming from the remote control properly identifies the program with name.

If my memory is accurate, the only "manual recording" I see on the DVR screens is via web based programming.

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CRobGauth
Community Leader
Community Leader

 So you have a 72XX model DVR with quantum internet?

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dogbrain
Contributor - Level 1

My STB has VMS1100 and Arris on the front panel and yes I have FIOS Quantum

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Branch1
Enthusiast - Level 3

It's by design that manual recordings are listed simply as "manual recordings".

It sounds like a bug though, that episodes are showing up like that.

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