caller id display
jangrand
Newbie

Caller ID display is enabled , but does not show when call comes in.  Error code is CID 105

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4 Replies
CRobGauth
Community Leader
Community Leader

Try menu-customer support-top support tools- caller I'd.

See if that fixes it.

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jangrand
Newbie

Thanks for response.  Tried your suggestion and get same error code CID 105

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CRobGauth
Community Leader
Community Leader

Are you using FIOS router as primary?

If not, that could be the issue.

If so, will have to try support.

Either by phone, twitter (@verizonsupport) or on https://www.dslreports.com/forum/vzdirect you can post an issue and it will be handled by FIOS tech. You will need to register for that forum to use it.

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TomH121
Community Leader
Community Leader

Hi jangrand:

Has caller Id ever worked for you ?

Caller Id does not work if you are viewing something prerecorded say from Netflix or other source.

Here's a good ref for you.

 https://www.verizon.com/support/residential/tv/fiostv/general+support/account+issues/questionsone/12...