cannot delete a scheduled recording

[eandsklein]

My old DVR was replaced with a new one last summer.

When I delete a scheduled recording using the remote, the program is removed from the schedule but returns a few minutes later.

[clem21]

Try powercycling the DVR and the router, router first.

[eandsklein]

Thank you for this suggestion but it did not work. I was going to try it before going to bed but we had a 5-minute power failure last night. When power returned, I unplugged the STB until internet connection returned and then plugged the STB back in. After it started working, I removed a scheduled program from the list and it returned 2 minutes later.

[clem21]

Which boxes do you have? The new Fios + or the older Fios one?

[eandsklein]

VMS1100
Release APR-8.5
Build 32.86
UI version 32.86
Middleware 32.81

[clem21]

Try this with the VMS box and see if it works:

Main Menu > Customer Support > Top Support Tools > Fix Fios TV Issues

[eandsklein]

No, that did not work either