change channels by favorites

lgibson3925
Enthusiast - Level 1

I had to upgrade my set top boxes and was sent stream TV set top boxes as a replacement.  These new boxes have no way to flip through channels by favorite channels. You can set the guide to filter by favorite channels ( this helps some)but cannot flip through channels using the up and down arrows by favorite channels anymore. Why on earth have a favorite option if all it is for is the guide?  seems silly. PLEASE put the option to filter channel up and down by favorites back. Its annoying to have to go to the guide instead of just surfing up and down.

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4 Replies
LisaT3
Enthusiast - Level 1

I left comcast for this. 😑 Verizon’s new streaming DVR box is frustrating to use. A simple “favorites” filter at the top near “guide” would be user friendly!! Please do an update! 

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Ginger2023
Enthusiast - Level 1

For a technology company Verizon often has the least intelligent technology! Why go backwards on something?

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Gdpelo
Enthusiast - Level 1

I agree 100%.  This is terrible. I was also forced to upgrade my set top boxes and am very unhappy so far.  Two boxes instead of one requiring 2 power outlets, the chanels flip so slowly and I spent 10 minutes adding my favorites back and have no way to flip through them OR bring up an in screen mini guide to flip through while watching a show. Why were these features removed?

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mmcaleer888
Newbie

Did they ever put this feature back?

im annoyed 

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