charged more then quoted and bill not recieved in mail
703penn
Newbie

Note sure what happened I just got a text from verizon that my bill is past due its my first bill , I never recieved my bill though ..

And it says I owe 91.58

but that is not what i was quoted when i signed up its suppose to be

Below is a recap of the services you've selected so far and the estimated monthly charges. This would not be your actual bill.
 Products and PromotionsMonthly Charges
 
 Bundle
 Verizon Triple Play$49.00
 
  • FiOS Digital Voice Unlimited
 
 
  • FiOS TV Select HD
 
 
  • FiOS Internet 25/25
 
 
  • $25.99 Bundle 24 Mo. Discount Included
 
 
  • $25 Bundle 24 Mo. Discount Included
 
 
  • $15 Bundle 24 Mo. Discount Included
 
 FiOS TV
 (Rent): 1 TV Equipment Package$11.99
 FiOS Internet
 (Rent): Wireless Router$7.99
 
 Subtotal$68.98
 Taxes, Fees and Other Verizon Charges$13.24
 FiOS TV Broadcast Fee$1.99
 Estimated Monthly Charges$84.21
 
   
 One-Time Charges 
 FiOS Internet Activation Fee @ $49.99Fee Waived
 FiOS Internet Installation Charge @ $79.99Fee Waived
 
 
 Subtotal$0.00
 
 Taxes, fees and surcharges are an estimate and will be based on your actual activation/installation date.
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2 Replies
ElizabethS
Moderator Emeritus

Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including โ€œAsk Verizon,โ€ our virtual chat agent, and customer support phone numbers.

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CRobGauth
Community Leader
Community Leader

Have you logged in to your online account to see the bill?

There may be explainable differences.

As stated, this is a peer to peer forum.

Billing issues you need to call in to customer service.

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