fios voice command on remote

I just upgrade  verizon fios,  got new boxes and remotes. I think I got a problem with the voice command on remote. I was in one room and changed channel using voice command.  And my wife came out of her room she said her tv was acting up.

 She said she had on a channel and it changed to cnn. That is the channel in the other room I told the voice command to go to. Is he tv box picking it up the signal from the other room if so what can be done about it

1 Reply
Community Leader
Community Leader

Voice remotes use bluetooth.

So it should be seeing a signal from another remote.

A remote has to be sync'd to each STB.

Is it possible that the remote in the room she was in heard your voice and acted as well?