when watching a show it runs normal for a few mins then stops and starts then stops and starts.. no matter what channel i am watching . it has been going on for a long time and i have been dealing with it because i have not had the time to wait on the phone for someone to answer. I tried checking all connections all the wires are secure but it is still doing it . and it is getting annoying . Do I need a new box? please contact me and let me know.. I also had the automated system do a reset , still doing it.
thank you
I'm having the same problem especially when watching UNIVISION41 HD.
It means that something is wrong with the signal at that STB. Either there is a loose connection or bad coax or splitter somewhere. Check all the connections and make sure they are tight. If that doesn't fix the issue you will probably need a service call.
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