remove channel banner ad
thetick1234
Specialist - Level 1

With the new software upgrade to STB.  I now have a very annoying BRIGHT RED ad banner on the bottom of my guide.  How do i remove it.

I have Interactive TV --> Disabled. I sure hope there is a setting to disable the the ad.  I know what services I have and don't need Verizon advertising for the Internet speed upgrade which I already have!

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LawrenceC
Moderator Emeritus

As this thread is now over six years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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Rwink182
Enthusiast - Level 1

They have updated the Banner you can now turn it off. Somewhat, you can stop it from changing. you get the Verizon logo.

Hey it's a comprise.  : Menu\Settings\Notifications\Guide Banners\Press OK \Then Disable\OK .

Thank You Verizon.

TomH121
Community Leader
Community Leader

Thanks,it worked perfectly on both my STB and STB/DVR

Presently Running:

Release                                    1.9.5

Build Number                             17.17

Data Object Version Number       37.17

73's for now.

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oldfashioned
Specialist - Level 2

I just came upon this thread and I was able to get rid of that banner ad on the bottom of the guide following the suggestions here.  It's an annoying distraction for sure.  TV now-a-days is just too complicated.  It seems like any electronic device, even a cell phone, is now like another computer.

I think it's annoying too having to bypass these "just for you" recommendations whenever I turn the TV on but I just got rid of that too.   

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Som091
Enthusiast - Level 1
Any updates on this issue? It seems there is no way to disable it and calling customer support is an complete waste of time. (Probably by design) I'm frustrated by the banner ad as well. It needs to go or I'll go to another provider. The software update is that big of a turn off for me.
tns2
Community Leader
Community Leader

@Som091 wrote:
Any updates on this issue? It seems there is no way to disable it and calling customer support is an complete waste of time. (Probably by design) I'm frustrated by the banner ad as well. It needs to go or I'll go to another provider. The software update is that big of a turn off for me.


Smiley LOLSmiley Very HappyYes.  IF they can they will find a way to squeez in more ads.  They are sure that all of us are happy to have informitive ads in our guide.

Even if they have decided that it was a bad idea, don't expect them to acknowledge it in the peer to peer forums.

Floyd
Enthusiast - Level 2

There is now an option to not show advertisements (Main Menu -> Settings -> Notifications

(for some reason it requires rebooting the set-top box)

The banner remains but there are no ads inserted, just a Verizon Logo.

Now, can we get the advertisements removed from the search and DVR screens, please?

kryten2
Enthusiast - Level 1

thank you for this.  It makes the guide much better.  also discovered that under settings, my tv type and the options for upscaling/displaying Standard Definition TV had been changed.  main menu,m settings, video settings,  get you there.

It's worth going through all the options again - THANKS verizon.

CAN WE HAVE Picture IN Picture sometime??????

tns2
Community Leader
Community Leader

@kryten wrote:

thank you for this.  It makes the guide much better.  also discovered that under settings, my tv type and the options for upscaling/displaying Standard Definition TV had been changed.  main menu,m settings, video settings,  get you there.

It's worth going through all the options again - THANKS verizon.

CAN WE HAVE Picture IN Picture sometime??????



I thought I heard it is available with the New VMS1100 boxes.  Need to hear from someone who has gotten one. 

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Razor512
Enthusiast - Level 2

Has anyone figured out how to get rid of it yet?

it gets more annoying each time I use the guide.

smarc_k
Enthusiast - Level 2

Verizon, how about an official acknowledgement of this annoyance you have created, specifically, the obnoxious banner ad at the bottom of your updated program guide?

It seems there is no way to remove the obnoxious banner ad at the bottom of your updated program guide.

We already pay a premium for your Fios service.  We do not need you shoving ads in our face when we are trying to use your program guide.  It is a major annoyance.  I would like the option to NOT display the banner ad.

Signed,

A dissatisfied long standing Verizon Fios Customer

n70
Newbie

Agreed.  i find myself pushing more buttons than before.  Don't need any banners sitting for so long on my screen .  PLEASE LET US CONTROL DURATION OF ALL THESE THINGS.

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roaddogg1
Specialist - Level 1

@smarc_k wrote:

Verizon, how about an official acknowledgement of this annoyance you have created, specifically, the obnoxious banner ad at the bottom of your updated program guide?

It seems there is no way to remove the obnoxious banner ad at the bottom of your updated program guide.

We already pay a premium for your Fios service.  We do not need you shoving ads in our face when we are trying to use your program guide.  It is a major annoyance.  I would like the option to NOT display the banner ad.

Signed,

A dissatisfied long standing Verizon Fios Customer


These are peer to peer forums. You're not going to get a response from Verizon on the matter.

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Zim_Hosein
Enthusiast - Level 1

I too looked everywhere in the menus to find a way to disable the large red FiOS banner after last nights upgrade.  Pressing A only give me the option to upgrade and not dismiss the ad! Smiley Frustrated  W/ last nights "upgrade," there is way too much wasted space on both the top and bottom of the Guide, causing me to scroll more often than I'm used to! Smiley Mad

tns2
Community Leader
Community Leader

@Zim_Hosein wrote:

I too looked everywhere in the menus to find a way to disable the large red FiOS banner after last nights upgrade.  Pressing A only give me the option to upgrade and not dismiss the ad! Smiley Frustrated  W/ last nights "upgrade," there is way too much wasted space on both the top and bottom of the Guide, causing me to scroll more often than I'm used to! Smiley Mad


Yes, I agree that I would like a way to get rid of the ad.  But No it doesn't take up anymore space causing more scrolling.  The just removed some not programming info that was at the bottom of the screen and pushed that info to other spots on the screen.

thetick1234
Specialist - Level 1

Also note in addition to Interactive TV turned off I have removed all obvious ad garbage from my STB:

Settings-->Popup Alerts -->Never Show me again

Settings-->Recommendations --> Turn off

Settings-->Promotions-->Disable

FIOS TV Home Screen  (disabled by clicking the "Turn Off This Screen" button)

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