set DVR to record using cell phone
coach_8
Enthusiast - Level 1

I am a new Fios customer. I downloaded the apps and went to TV listing to try and set my DVR to do a recording, but I get this message:

No Set-Top Boxes

there are no Set-Top Boxes available

to perform this action

Error Code: FM0093

What does all this mean?? What do I need to do??

I  have ATT service on cell, not Verizon, could that be the problem??

thank you

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1 Solution
CRobGauth
Community Leader
Community Leader

Try rebooting router and STB first.

They try to connect via app on wifi.

I assume you are using same account login info that is set up on your account?

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7 Replies
CRobGauth
Community Leader
Community Leader

What model stb do you have?

Try to connect using app while at home on WiFi.

You may have to enable access in stb as well.

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coach_8
Enthusiast - Level 1

I have tried setting a DVR recording via the Fios App on my cell from my home WiFi, but got the error described previously. 

My stb is a FIOS VMS1100 Arris.

I do not know how to set up/activate the stb. I will appreciate guidance.

Thank you.

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CRobGauth
Community Leader
Community Leader

Try rebooting router and STB first.

They try to connect via app on wifi.

I assume you are using same account login info that is set up on your account?

coach_8
Enthusiast - Level 1

Problem solved. can set recording from my cell phone both in network and out of network.

Thank you!

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mikeyunk1
Newbie

What did you do to resolve it? I have the same issue.

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Sunbake
Newbie

I just starting having issues recording from my cell phone, as well. The error I receive is 9-6-15-652-048, for which I cannot find any details, anywhere. I have rebooted the set top box, removed and reinstalled the app on my phone, but still get the same error. This is very recent; have done this many times. Thanks for any direction you can give.

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LawrenceC
Moderator Emeritus

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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