standard STB is not working
minhua
Newbie

My STB is not working. The clock does not show up, and I have "no signal" message on TV scereen. I have tried reset my router and STB. It did not help. Anyone know what's the problem might be?

I have had this issue since last night.

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Provider7
Contributor - Level 3
Do you have more that one set top box on your system?  If so can you try it at another location?  If not the first thing I would check is the wiring.  See if there are any loose connections or extra splitters that don't need to be on the line.
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Techman28
Master - Level 1

if all cables are good to go try another box at that location and see if it works if it does then its the box...That is the best/fastest way to find out whether or not its the box or cable that should be looked at.

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CRobGauth
Community Leader
Community Leader

You stated the clock doesn't show up. Do you get anything on the display?

If not, have you checked the power cord in the back? Maybe it came loose.

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