tv set top box
Rikki13
Newbie

after power outage, can not get vms to reboot

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2 Replies
CRobGauth
Community Leader
Community Leader

Do you have Internet access?

Any error lights on your ONT?

Try powering STB and router off.

Then power on router first.

Let it fully come up.

Then power up STB

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Edg1
Community Leader
Community Leader

@Rikki13 wrote:

after power outage, can not get vms to reboot


Call 1800verizon and they should be able to mail you a new one. 

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