We rented My BIG Wedding Sunday evening and could not watch it because the picture broke up into pieces like pixels and had no sound. We tried again last night to watch it and again the same problem.
Please remove $5.99 rental fee from our bill as we did not attempt to view the video tonight.
Thank you,
{edited for privacy}
Hi maurcamp,
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.
This happens to me also.... CONSTANTLY. If Verizon is at all worried about their revenue stream via VOD then they need to permanently fix this issue. I'm not renting from them anymore until they do.
Start a new topic or ask questions in the open forum.
