How to Get the Fastest FiOS Speed
Heather_VZ
Specialist - Level 3

With all the great FiOS speeds that Verizon provides, you want to make sure you’re getting the fastest speed your plan allows.  Here are some tips for doing just that:

 

Please remember that all FiOS speeds are best achieved while using a wired connection.  Speeds will vary if you’re using a wireless connections.

 

If you’re still not getting the speed you think you should, please ensure that you have the proper gigabit network interface (NIC) card installed. You will need a connection of 10/100/1000 for FiOS speeds >99 Mbps downstream.  Look here (link to:

http://www22.verizon.com/home/fios-fastest-internet/#equipment) to see how to find out what kind of NIC card you currently have.

 

If you need additional help, please create a post on the FiOS Internet board. You can also reach support agents on Twitter @Verizonsupport, on Click to Chat or on Facebook at our Fans of FiOS page.

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smith6612
Community Leader
Community Leader

Glad this is sticked. I believe the mention of needing a WIred connection should be bolded, with a mention that a computer must have a 1Gbps connection for Quantum tiers that run beyond 90Mbps/90Mbps.

View solution in original post

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FiOS-Dave1
Enthusiast - Level 2

Sounds to me like he is hedging his bets and splitting the orientation in case one antenna does not have the same polarization as the other. I still maintain that in order to get the best signal capture, both antennas should have the SAME orientation as the other device, unless the device has two antennas that ARE oriented vertically AND horizontally!

That's not too likely. In any event, the best of all worlds is to use an app that shows signal strength and move the antennas a little at a time for best strength. Also, if the antennas are removeable, you can always add a higher gain antenna.

Just don't get too carried away, because you really don't want to spill any RF past your receiving area. By doing so, you are leaving yourself open to war drivers!

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Hubrisnxs
Legend

He's actually on board with you and the polarization, however he is taking into account that not all wireless devices connected to pc's laptops etc are created equal.  Many of them are horizontal and many vertical.   Your antenna placement is optimal only for some devices,  but would leave a poor signal on those devices that were horizontal.  His accounts for both types of client devices connected to the network.

As always, I think YMMV - so following your suggestion and playing with the antenna placement is best.  I think wireless environments are very dynamic, and need to take in a slew of different environmental factors when talking about routers, and router placement etc.

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CaptainSTX
Contributor - Level 3

The way you prevent neighbors and "war drivers"   from hacking into your WiFi  is to use WPA2 security with good pass phrase.   I use a sentence with nineteen characters including numbers and special symbols.

Using a massive attack with 100 trillion gueses a second it is estimated that it would take 2.8 hundred billion centuries to crack my password.

I think I would notice someone parked at my curb for that long.

Using no more power than needed is curteous to everyone around you trying to use the limited number of WiFi channels but it really isn't necessary to increase your security.

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FiOS-Dave1
Enthusiast - Level 2

For someone to "crack" your security they do not have to be parked in front of your house!

With a 25dB gain Yagi antenna, they could be quite a distance away.

As computers get faster and cloud usage becomes more common, the time to crack a password

becomes shorter and shorter.

Since PKA2 is tied into your SSID, one of the safer ways to protect your system is to change the SSID from time to time.

Don't think that hiding your SSID will help, it won't!

It might be prudent to use two factor or two step authorization wherever possible. This involves a bit

more work on the user's part, but it is far more secure than single step.

Some banks offer this as well as companies like eBay and PayPal.

.

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heywardjr
Enthusiast - Level 2

Or better yet....buy a house that has 3 acres to 25 acres between houses! That is what I did and I don't have to worry about neighbors using my channels! 🙂

dgburns
Enthusiast - Level 2

@Heather_VZ wrote:

 

Please remember that all FiOS speeds are best achieved while using a wired connection.  Speeds will vary if you’re using a wireless connections.

 



A couple points about speed:

The FIOS Optimizer will only test the speed of your connection INSIDE Verizon's own network.  Those are the speeds Verizon is "promising" when you sign up for a specific speed tier of service, your actual speed to sites outside Verizon are often not going to be as fast.  To see what your real world speeds are go to an external speed test site such as speedtest.net.  Go read the arguments in the press where Verizon and Netflix point the finger at eachother about who to blame for poor Netflix playback, I'm not going into that can of worms, but just keep in mind even though you may be paying Verizon for 50mbps for example doesn't necessarily mean you get 50mbps from every site out there.

My $.02 tips for improving wireless:

First off, if you haven't upgraded to FIOS Quantum, do it.  In your Quantum upgrade package will be Verizon's latest router, which supports gigabit ethernet and better wifi radio than previous models without you having to pay the currently $75 Verizon will charge you for just a router upgrade without Quantum.

1) Get one of those free wifi signal strength apps on your phone/tablet/pc.  I use Wifi Analyzer but pretty much any of them should suffice.  Try out different orientations of your Verizon router (horizontal, vertical, rotation, etc.) as well as adjusting the angle of the antenna/antennas on it and watch how that impacts the wireless signal strength at the typical use locations in your house.  You'll be amazed how just moving your router or antennas even small amounts can vary the signal strength to the rest of your house.  Or something as simple as sitting it flat if it's standing upright now, or rotating it 45 degrees or such.

2) While using the analyzer app, take note of other wifi networks you can see in the various locations and what wifi channel they use.  In general here in the USA routers are going to be on channels 1, 6, and 11 (these are spaced far enough apart to minimally interfere with eathother).  You might find someone running an AP on some other channel due to the RF situation at their house, but that's actually pretty rare.  Find which channel is the least used IN YOUR USE LOCATIONS and go into your Verizon router setup and force it to that channel.  You'd think the router would be smart about what channel it selects, and it IS pretty smart, but when it choses a channel it choses based on signals where IT is, not where your client devices are.  Those may not necessarily be the same channel.

3) By all means DO NOT USE WEP security, use either WPA or WPA2 (preferred) unless you absolutely have no choice because an old device of yours only does WEP.  The protocol overhead for WEP is massive compared to WPA/WPA2, which greatly hampers wifi speed.  Seriously consider upgrading any wireless device that can't do WPA2, not just for better wifi performance but the fact that WEP security is so easy to break it's a joke and is hardly any more secure than the wide open access points at your local coffee shop or fast food joint.

4) Consider relocating your Verizon router.  You may need a Verizon technician for this if you're not handy with wiring.  Moving the router to a different location in your house can make your overall wireless experience much better.  Ideally you'd want to do temporary moves (get a big long piece of coax you can string around the house to different router locations you want to test) and repeat the analyzing to find the best new router site for your usage locations before you go tearing open walls and running permanent wires or calling Verizon to come do it for you.  Also keep in mind when Verizon sited your router they likely chose a location nearest your main PC so that it could connect wired for the best experience, so if you go moving your router you may also have to consider moving that PC, switching it to use wifi (you can buy a wifi adater for pretty much any PC, some even plug into a USB port), or running an ethernet cable for it from the new router location.

5) If above doesn't help, consider disabling the wireless in your Verizon router and get a more capable router and run it in "access point" mode directly attached wired to your Verizon router.  Most modern routers support this, which leaves your Verizon router still handling all IP networking chores and gives you far better wireless radios than you get in Verizon routers. You can get things like 5GHz (will help a LOT if you have a bunch of BlueTooth devices or cordless phones), dual band, the latest and highest wifi signal standards (i.e. 802.11ac), etc.  Once installed, repeat the analyzer steps above to optimally site the new "access point".

6) If you have usage locations in your house that just can't get a decent strength signal with above, you may need to consider adding an "access point" nearer those distant locations.  This is similar to #5, but you would site the additional "access point" somewhere that you can reach with an ethernet cable, don't disable the Verizon router's wifi, and make sure the new "access point" is on a different channel.  If you name the wifi network the same on both, you won't have to have two different network names and passwords to remember, your wireless devices will connect to whichever is giving the best signal at a particular location.  If running ethernet to this distant location isn't an option, you COULD consider using power line adapters (i.e. HomePlug) if your wifi situation is so extreme that you want to investigate the hurdles those entail.  After all, they WILL provide a "wired" connection between your Verizon router and your new "access point", it just won't be nearly as fast as ethernet no matter what the proponents claim.

😎 Last but not least, if nothing above helps or aren't an option for you, consider replacing the antennas on your Verizon router.  There are plenty of sites out there where you can buy replacement high gain antennas that are literally a 10 second swap once received.  Bad radio signals are bad radio signals though, and while a better antenna is likely going to imnprove your distant signals this option isn't a cure-all.  Things in your house that obstruct or interfere with the radio signal are still going to do that even with a high gain antenna, and you likely can't change the antenna on your wireless device, but if you're out of options it's worth considering.

Hope these tips help some of you.

asatpute
Newbie

Apple Link is outdated - simply takes to their support website - please provide proper link 

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heywardjr
Enthusiast - Level 2

The Apple Network Optimizer is no longer valid with Apple devices or the OS. Later OS releases made the utility useless and obsolete since improvements in TCP stack have basically done what that utility was doing.

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earlbenz
Newbie

I keep getting the message "The signature of VzSpeedOptimizer100.exe is corrupt or invalid."

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Stagent
Enthusiast - Level 2

yeah...did all that. this is what i get. And its kinda tiring to hear from verizon that its my home computer. Tested 2 nites ago around 9:30pm and got 882 on the download. Figured all my complaining got me somewhere. Now this 2 days later. Up until this week, i had at least been getting around 750 down consistently. This has been a running joke from the start. The caveat is "up to"...i get it. But this is ridiculous. This is a wired PC. 

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heywardjr
Enthusiast - Level 2

The Apple Broadband Tuner app is not supported anymore by Apple. The last few major OS updates take care of the settings this was changing so the Tuner is no longer applicable. Verizon needs to stop recommending this.

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Kittyfuzz1
Newbie

I recently got the the Gigabit service. I tried eaverything to get the speed advertised. Using SpeedTestNet. I got this speed.  http://www.speedtest.net/my-result/6898225606. A widows 10 Regisry tweak to prevent Widows from limiting Network bamdwidth.

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Kittyfuzz1
Newbie

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Multimedia\SystemProfile. Change theHex vale of NetworkThrottlingIndex to FFFFFFFF click OK, and restart the PC.

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gg786
Enthusiast - Level 2

You just pay for nothing, Fios is as good as not having internet atleast couple of times in a month. Just because of monopoly in lot of areas, they don' provide good service at all.

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LawrenceC
Moderator Emeritus

As this thread is now over two years old, it will be locked in order to keep discussions current. If you have the same or a similar question/issue we invite you to start a new thread on the topic.

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