How to Get the Fastest FiOS Speed
Heather_VZ
Specialist - Level 3

With all the great FiOS speeds that Verizon provides, you want to make sure you’re getting the fastest speed your plan allows.  Here are some tips for doing just that:

 

Please remember that all FiOS speeds are best achieved while using a wired connection.  Speeds will vary if you’re using a wireless connections.

 

If you’re still not getting the speed you think you should, please ensure that you have the proper gigabit network interface (NIC) card installed. You will need a connection of 10/100/1000 for FiOS speeds >99 Mbps downstream.  Look here (link to:

http://www22.verizon.com/home/fios-fastest-internet/#equipment) to see how to find out what kind of NIC card you currently have.

 

If you need additional help, please create a post on the FiOS Internet board. You can also reach support agents on Twitter @Verizonsupport, on Click to Chat or on Facebook at our Fans of FiOS page.

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smith6612
Community Leader
Community Leader

Glad this is sticked. I believe the mention of needing a WIred connection should be bolded, with a mention that a computer must have a 1Gbps connection for Quantum tiers that run beyond 90Mbps/90Mbps.

View solution in original post

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fastwireless
Newbie

I had the older 802.11g version (Revision D) of the MI424-WR Router. My wireless speed was around 10MPS download 15MPS upload  (+/- 5MPS) although I have quantum 50/25 service. The wired speed was actually better than 50/25. I tried the following to improve the wireless speed:

1. On the Router: reset to default settings

2. On the Router and laptop: change security to WPA2 from WEP

3. On the laptop: update the wireless driver

4. On the laptop: try different channels 1-11

5. On the laptop: Try variations of NIC configuration parameters (in addition to the channel changes)

6. Turn off cordless phone to eliminate possible interference (but found my phone doesn't actually use either 2.4 or 5GHZ, so is not an interference source)

My conclusion was that it is difficult to tell how much difference any of the above made, due to random speed changes that occur during the day. In any case, the highest wireless speed I saw was 15MPS download/19MPS upload, and in the end I had about 10/15MPS.

I then started looking into replacing the 802.11g Verizon router. I've seen some posts that seem to imply that the newer 802.11n  Revision I Verizon FIOS router isn't really a solution to this type of problem, except that obviously upgrading to a 802.11n router from 802.11g would be some improvement. I've seen other posts suggesting adding a  second 802.11n router (e.g. ASUS RT56U) could be connected to a LAN port on the Verizon router. In this configuration, the radio is turned off on the Verizon router, DHCP is handled by the Verizon router, the second router is given a static IP address, and the second router is able to provide 802.11n wireless service (which in my case would be  limited to 100MPS since that is the LAN port limit of the Verizon router). I expect that would work, but didn't try it.

What I ended up doing is replacing the router with the newer Verizon FIOS MI424WR Revision I 802.11 router. My wireless speed is now at or close to my 58MPS/49MPS wired internet speed. Note: I also have an enhanced antenna which attaches by cable to one of the two antenna ports on the new router. However, I was using the same antenna on the older router; that improves the range but has nothing to do with the speed improvement.

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VUser50
Contributor - Level 2

Adding a 2nd router behind the Actiontec works like a charm. 

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SpeedThree
Contributor - Level 1

You noted, 


However, if you check out that link you will see that it's dated 2005, 8 years ago, and that at the bottom you will also see the notation, "Note: Broadband Tuner 1.0 is not recommended for AirPort connections"

 

Uh, excuse me Apple, I must misunderstand something here:  Every Apple Computer with _wireless_ uses an AirPort connection/card.  Is Apple saying here that Broadband Tuner is ony useful for _wired_ connectiona and not wireless???

 

 

 

 

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Softwizard
Enthusiast - Level 2

I would ignore the Broadband Tuner, due to 1) it's age and 2) the fact it never progressed beyond version 1.0.  The parameters that it adjusted on the network adapters have likely changed values since 2005.  We can safely assume that all Apple developers have high-speed broadband connections and would likely make the default values now match today's higher speeds.

I have used many Apple Mac products at my home since 2007 and have never used this application, let alone heard of it.  I have had no problems getting the full bandwidth out of my Verizon FiOS service... even as I have taken advantage of it's ever-increasing speeds.  I current am on the 50/25 plan, but I started with a 10/2 plan.

ImAdummy
Newbie

great post but not all that..I was forced into a 15/5 speed fios 2 months ago and everytime I check I'm only getting 13.8 download speeds and I'm running a intel 1 gig nic at full duplex with a Hazwell 4670k chip....and had to keep my old m1424mr routerwhen I upgraded....I know the speed is all done at the office but a 2 year old router should have been upgraded for a 3 times faster speed in my book.... when I had 5/3 speed yes I was getting 6.3 download but the new speed isn't as promised boooo on verizon

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smith6612
Community Leader
Community Leader

@ImAdummy wrote:

great post but not all that..I was forced into a 15/5 speed fios 2 months ago and everytime I check I'm only getting 13.8 download speeds and I'm running a intel 1 gig nic at full duplex with a Hazwell 4670k chip....and had to keep my old m1424mr routerwhen I upgraded....I know the speed is all done at the office but a 2 year old router should have been upgraded for a 3 times faster speed in my book.... when I had 5/3 speed yes I was getting 6.3 download but the new speed isn't as promised boooo on verizon


The router isn't the problem. At 15/5 even the old Wireless G routers would suffice. I'd be willing enough to say a Wireless B router, with how little power those had, would give you the throughput while wired in (obviously not Wirelessly).

If you're not seeing what you should be even in the early morning hours, ask Verizon to double check your provisioning to make sure it's set to 15M/5M.

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ftpolkmp
Enthusiast - Level 3

Bought a Linksys AC-1200. Turned Verzion Fios wireless off on Verizon router. Using the Verzion for wired only. Fios plan 50/25. From my laptop running wirelessly speed tests 56 up 31 down.

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bethann322
Newbie

The easiest way and ONLY way to get faster internet speeds is to change ISPs away from Verizon.

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SpeedThree
Contributor - Level 1

That has NOT been the case for me.  I purchased the Actiontec n router from Verizon and my speeds are now blazing fast, from top to bottom, in a three-story townhouse.  I am getting over 50Mbps in the iMac wired to the modem and 30Mbps over WiFi at the laptop in the basement, three floors away.  

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viafax999
Community Leader
Community Leader

@SpeedThree wrote:

That has NOT been the case for me.  I purchased the Actiontec n router from Verizon and my speeds are now blazing fast, from top to bottom, in a three-story townhouse.  I am getting over 50Mbps in the iMac wired to the modem and 30Mbps over WiFi at the laptop in the basement, three floors away.  


You'd have paid less and probably got better results by shopping around for a good quality dual band wireless-n router and adding it as second router behind your existing Verizon router.

See Adding a 2nd router 

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gkraus
Newbie

Why is it that my wifes Dell insiron laptop get 75/35 speeds on our new FIOS wireless and my Dell Vostro 1 foot away from hers, never gets better tan 38/35?   I have a 802.11n card.   I get 75/35 +/- when directly wired.

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smith6612
Community Leader
Community Leader

@gkraus wrote:

Why is it that my wifes Dell insiron laptop get 75/35 speeds on our new FIOS wireless and my Dell Vostro 1 foot away from hers, never gets better tan 38/35?   I have a 802.11n card.   I get 75/35 +/- when directly wired.


Check the wireless cards that are installed in both machines. Not all 802.11n hardware is the same, and each are sold with different performance levels. Perhaps you've heard the marketing phrases "Up to 65Mbps, Up to 150Mbps, Up to 300Mbps" etc. It's very much possible the Inspiron has a more capable card, or the Vostro has a driver setting that is degrading performance.

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alzeller1
Newbie

Ok listen up. I'm good with computers (software and driver updates and stuff), but not with networking. Anyways, after running this tool, the torrent I was downloading while running the tool boosted in download speeds up to 700kb! Before it was about 300kb/s. And I didn't even need to restart my computer! ^.^ Thanks ^.^

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techology
Newbie

I have (currently getting rid of 8/16/13) FiOS internet 75/35 and it works great if you are wired. Now people say that wireless connections will be slower then wired. This was the case a few years ago before wireless really got perfected to what it is today. Now I was getting those speeds when wired without any problems other then when it would slow down now and again for no rhyme or reason. But the best I could get out of this **bleep**y fios router was 30mb wireless which translates to about 5MB/sec for actual DL speeds. Now for me that's slow when I am use to getting 10MB/sec from the advertised 75mbs speeds I was getting wired. This in turn made me drop the FiOS service....Now before you say why didn't you just get another router and run off of that, TRIED it. The fios router/modem wouldn't let me run off any other router. I know your saying im crazy but I spent time on the phone with fios and linksys trying to get my router to work.....nothing would get it working.....Just thought I would through my two cents into this already crowed forum about slow {word filter avoidance} fios...

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stimpy47
Enthusiast - Level 1

I read a few of the posts here.. Most of you are saying that only "wired" connections are best and that wireless will vary.  The only thing i have to say to that is, why when i had the lower package (the one they don't offer anymore) I was able to sit in this room on my laptop, play on my iphone and ipod at the same time using wireless...

NOW that my two yr contract is up, and they upped the speed (cause my old speed is not available anymore) It sucks.. Nothing changed.. I'm still sitting on the same couch using the same wireless things and the connection dies a few times a day. I have to sit here and wait for the wi-fi to reconnect.    Can't blame the router cause it's the same one as i had for the last two years, can't blame the walls of the house because i did not move the router or add another wall in my house.. so you really can't blame us for complaining.. something isn't right

And like one person says.. The commercial where they were pushing the Quantum speed shows everyone on a wireless device.. yeah right.

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smith6612
Community Leader
Community Leader

Just a thought on the art of commercial making: there is a factor of aesthetics being used in a commercial. It should be implied these days that an ISP will try to provide a means of connecting up wireless devices. Having someone hold a laptop or a smartphone with cables coming out of it does not look too nice. The fact does remain true though, that a Wired connection will usually perform better than a Wireless connection. There is no getting around that. In wireless crowded neighborhoods like mine, good luck getting decent speeds or a 100% solid connection with all the noise at night and on weekends. We don't even get reliable LTE service here due to how crowded the spectrum is for even that.

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GeorgeHitz
Enthusiast - Level 1

I recently upgraded from 20/5 to 50/25 and like many reporting here found the 50/25 to be lacking from wireless units.  My only wired unit, a laptop, is wired only when I need to run tests.  My wired speeds were roughly 60/30, my wireless speeds were roughly 25/25 on some units - other units were under 20/20.

A call to support indicated that this was all the wireless speed I could expect.  They of course blamed nearby cordless phones, competing wifi signals and other apparatus.

To make a long story short, I stumbled upon this - http://www.dslreports.com/faq/12506

I bought a Netgear WNDR3700 and followed the instructions in 12506 and off I went.  All wireless devices are in the 50/30 area now.

Adding this router to the MI424 enabled me to get the wireless speeds I pay for and maintain all the functions that 424 provides such a MOCA and so forth.

It is very disappointing that Verizon advertises 50/25 showing in their advertising smart phones, tablets and other wireless gear when there is no way you can get those speeds without a different router.

boom4u
Enthusiast - Level 3

Verizon manages thousands of miles of fiber network, servers, nodes, head ends, on top of all that equipment which costs millions of dollars many times over, you want them to manage your network, and your equipment ? What is your responsibility ? Do you want them to hit the enter button for you too when you enter a website address ?

I have a 160/65 package and I get more than that 24 hours a day, their network works fine... if not better than what it should. I usually average 180/ 80 Mbps. 

When you use a radio signal like a wireless router, which is all it is, it is a radio signal, they cannot guarantee you will recieve a signal with the speeds you should be getting, is verizon responsible for radio signals that go to YOUR equipment ? A good analogy would be a radio station, the radio station doesnt guarantee you will recieve their signal.... And it is no different with a wireless radio signal, they broadcast it.. It is upto your equipment to recieve it... And NOT ALWAYS their fault. Sorry for sounding rude, but people always blame the company for their internet, never do I hear someone blame their quipment for their problem, self accountability doesn't exist anymore, or people do not realize they are somewhat responsible for certain functions. If your picture was fuzzy on your tv, and your tv was not function correctly, would you blame Verizon ? No, same applies here.

netslacker
Enthusiast - Level 1

I just got my 75/35 installed today and on wireless I was seeing 6/12 (6mbps down/12up).  At first I thought Verizon was crap so I set out to discover the true source of my measley speeds.

Turns out that it is true, wireless speed will vary GREATLY from the wired speed (I was skeptical at first).  Once I connected directly to the router with an ethernet cable my speed was 82/39mbps.  So verizon isn't crap, but perhaps the router is.  After some MINOR adjustments, my wireless speed is now 60/39 one wireless.  Here's what I did:

1. Log into router and change the connection settings from compatibility (b/g/n) to ONLY n devices.  This is under security.  Allowing B or G devices will slow the wireless to B or G speeds.  After this change my wireless speed registered 25/30mbps (a 350% increase) for a single setting.  Still not satisified...

2. My router is located in a very "noisy" location where interference is a major factor. It's near a lot of electronics including a TV and various other items.  Moving the router to a new location away from interference brought instant improvement (81/39) but that wasn't an option for me long term. So, I adjusted the antennas.  Yup, that's it.  After I adjusted the antennas I jumped to 60/39.  You may have to play with this a bit to get the right angles, but adjusting the antenna and then running the speed test again (wash and repeat) until I hit the max I thought I could only took me like 5 mins. 

Another option could be a better wireless router. And yes, there's definitely better out there. However, I've found that spending a few extra minutes with the Verizon router helped dramatically to improve the throughput while saving the expense of a new router. Also, one could try a different wireless channel. There's 11 of them so trying each one then repeating the speed test will tell you which one has the least interference on it (you're trying to isolate your wireless from your neighbors).

At any rate, hopefully this information is useful to others. 

OldMalden
Newbie
Of course, some of us still only have b/g since Verizon steadfastly refuses to update the router to something with more up-to-date interfaces like GbE and 802.11n even though my contracted speed is 35/35 😞 OldMalden
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wwswift
Enthusiast - Level 2

There sure as hell don't mention any of that in the commercials advertising Quantum.  They even show people running around with wireless devices.