Forget passcode
Dakota5
Newbie

Can't remember the passcode for my Galaxy watch! Any suggestions?

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Ann154
Community Leader
Community Leader

You might have to factory reset and set it up again. 

I'm most definitely NOT a VZW employee. If a post answered your question, please mark it as the answer.

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vzw_customer_support
Customer Service Rep

That's a great question. It sounds like this is a security code for using the watch. Is that right? If you have nothing on it that you care about (or if everything is backed up), you can do a factory reset. Here's instructions: https://www.verizon.com/support/knowledge-base-219178/. Otherwise, please contact the manufacturer, Samsung, at 800-726-7864 or http://www.samsung.com/us/support/contact to see if they have another way to reset or recover your passcode.

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