Gizmo microphone not working
ACastillo512
Enthusiast - Level 1

We have a gizmo Disney watch and the microphone stopped working just a few months after purchase. Tried getting replacement through Assurion and was told it’s not covered. Looks like many people have had the same mic issue. What can be done???

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ACastillo512
Enthusiast - Level 1

Also to add, we have factory reset and updated software which did not fix the issue

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vzw_customer_support
Customer Service Rep

We'll find a resolution for you. Please use the link provided to verify your mobile account. By connecting with us, you grant us permission to review your services so we can offer you the best value. Refusing to authenticate will not impact your current services. It is your right and our duty to protect your account information. For quality, we may monitor and review this conversation. Visit our information collection and privacy policy to learn more at verizon.com/privacy. Please note, the link we provide has a timed expiration, so we encourage you to continue as soon as possible.

Authenticate and continue here: http://spr.ly/6004K4PcY-Joel

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ACastillo512
Enthusiast - Level 1

The link has expired, could I please get a new one?

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vzw_customer_support
Customer Service Rep

We can certainly provide you with a fresh link. Please send us a Private Note, or reply to the Private note we sent, so we may be able to assist.

*Gert

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