Return/Exhange Phone Charger Without Receipt
MayanRyan
Newbie

Hi,

 

I bought a Verizon car charger for my iPhone 13 at a local store.  I declined a receipt, don’t know why. I used the charger on the way home.  I got home and before bed put it in my wall charger. The next morning it was dead and wouldn’t charge. I brought it to the store and they simply did a soft reset and it came on. I wonder if it was using the car charger that made that happen. Can I return or exchange the charger without a receipt?

Thanks

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3 Replies
vzw_customer_support
Customer Service Rep

Thank you for taking the time to reach out! If the charger was purchased at a store, then you will need to visit that store to discuss a return. Some of our stores do have their own return policy. Please let us know if this information helps!

*Ellisandra

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MayanRyan
Newbie

Is there no way to call a store?

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vzw_customer_support
Customer Service Rep

Hi, there! We're here to assist. What happens when you try to call a store?

*Anna

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