Return policy
RMS621
Newbie

I don't appreciate your short 30 day return policy for phone accessories. I could understand the short return for the phone but not the accessories. I tried to return a wall plug in charger and they would not do it because it was a week past the 30 days. I would call that unreasonable compared to other retailers. I will explore my other options next time for my phones and accessories instead of going to that store. It is the Wireless Zone on Carpenter Rd. in Ann Arbor.

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Re: Return policy
vzw_customer_support
Customer Service Rep

 

Thanks for sending us a message. I will lift that feedback up. I hope our leadership team explores increasing the accessory return time. -Joe

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