Apple Arcade Link Issue

[ccg5f]

I am trying to sign up

for the free Apple Arcade subscription.  I get as far as receiving the text link to the Apple Store for activation, but it just links to error message saying “Cannot Connect.” Has anyone else had this issue? 

[vzw_customer_support]

We're so sorry to hear about the trouble you're running into when trying to set up Apple Arcade. We'd be happy to take a closer look into this, and help find out what's going on. To better assist, we'll be sending a Private Note.

~Izzy

[smoring]

Please assist i have the same issue

[vzw_customer_support]

smoring, we're sorry to hear that you're experiencing the same issue with Apple Arcade, and would be happy to help find out what's going on. For further review, we'll be sending a Private Note. 

~Izzy

[Shellboy88]

I’ve been having the same problem.  Anybody figure it out?

[vzw_customer_support]

Hi Shellboy88, thank you for reaching out for help with Apple Arcade. Can you please share the steps you're taking and where the error occurs? 

-Melissa

[MarryStorage]

Stuck trying to sign up for that free Apple Arcade trial? You get a text with a link, but it just throws an error message saying "Cannot Connect"? Been there, done that! Here's how to get past this:

Restart your phone - sometimes that's all it takes! Update your App Store and Apple Arcade apps - updates can fix bugs. Check your internet connection - weak wifi or data can cause issues. If the link opens in a web page, try a different browser like Safari, Chrome, or Firefox.

If none of these work, contacting Apple Support might be the next step. They can help diagnose the problem and get you signed up for Apple Arcade.

[NateDixon42]

I am experiencing the same issue. I click to get a text from Verizon to finish setting up the device I enrolled, but I do not get that text

[vzw_customer_support]

Let's get this Apple Arcade up and running, NateDixon42. When did you enroll? What zip code are you in? -Joe