Hello I ordered a meta quest 3 on December 1st and it said it would ship on the 26th, however it never did and if I look at the tracking it says shipping December 2nd, so I called support and they said they put a ticket in for me this was on December 30th so my question is how long will it take for me to get my money back I have no email or anything saying it's being processed. How long before I should call again, kinda stressful dealing with this.
Hello, Goobus_. You absolutely deserve a status update on the order and the ticket. Help is here. Do you currently have an active account with us? Do you have the ticket number or the order number and location code?
-Natasha
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