$100 VISA Gift Card Promotion is not a VISA Card

I received a promotional offer to upgrade to Gigabit FIOS. It was to receive a $100 VISA gift card.
After months of trying to get it from online, and then trying to get it from over the phone I finally got it in the mail.

But...I received a VERIZON gift card. NOT a VISA gift card.

Please double check the promotion you think you're signing up for. It looks like many people thought they were signing up to get a $100 VISA gift card but they are instead receiving a gift card that can only be used at VERIZON Stores.

Re: $100 VISA Gift Card Promotion is not a VISA Card

Hi CastorPollux,

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on your username at the top right corner of this page and then clicking the envelope icon that appears at the top of the menu. Response times may vary and may be delayed at this time. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.