I recontracted Verizon Fios Triple Play and was to receive a $150 Verizon Wireless Gift Card after 90 days of service. It's now four months later, and I have not received the gift card. I've called Verizion Customer Service and was instructed to call other contact numbers, and still no one can resolve this matter. I could not talk to anyone at the number they gave me. I'm tired of getting the run around. Any help?
Below is the September 6, 2017 email
Thanks for being a loyal customer. As part of your recent Fios® order, you are eligible to receive a $150 Verizon Wireless gift card. Your new card begins processing 65 days after your new Fios service agreement begins.
Keep track of your reward:
- After 65 days of service, we'll send you an email letting you know that we've started processing your reward.
- We'll ship your reward to your service address via USPS within 90 days of your activation.
Thanks for choosing Verizon.