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$150 Verizon Wireless giftcard for renewing contract
martinled
Newbie
‎04-21-2018 04:10 PM

Hello, I renewed my contract back in September and I received an email that I was eligible for a wireless giftcard. However I can't find any more details about this in my account. Should I just wait a little bit more time or go ahead and contact customer support?

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3 Replies
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Re: $150 Verizon Wireless giftcard for renewing contract
CRobGauth
Super User
Super User
‎04-21-2018 06:39 PM

Contact support.

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Re: $150 Verizon Wireless giftcard for renewing contract
martinled
Newbie
‎04-24-2018 10:24 AM

I tried contacting support and was bounced around between MyRewards and automated machine. I was actually amazed when the automated machine just hung up on me. It seems I need to get in touch with the promotions department but I can't seem to find their number anywhere online.

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Re: $150 Verizon Wireless giftcard for renewing contract
LawrenceC
Community Manager
Community Manager
‎04-24-2018 10:31 AM

This issue has been escalated to a Verizon agent.

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