Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 3/31/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
Hello, I renewed my contract back in September and I received an email that I was eligible for a wireless giftcard. However I can't find any more details about this in my account. Should I just wait a little bit more time or go ahead and contact customer support?
I tried contacting support and was bounced around between MyRewards and automated machine. I was actually amazed when the automated machine just hung up on me. It seems I need to get in touch with the promotions department but I can't seem to find their number anywhere online.
This issue has been escalated to a Verizon agent.