$200 Fios Gift Card
VerizonUser9428
Enthusiast - Level 1

I recently just hit my 65 days on my account which should have made me eligible for my $200 gift card. Leading up to the day, I had checked and confirmed the offer was still eligible but awaiting the time period having passed. I just checked this morning and the offer has completely disappeared from my portal just. I just hit when I'm allowed to claim my card, why has it disappeared from my portal?

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KH-OrnEsh
Moderator Emeritus

Hi @VerizonUser9428 

Your issue has been escalated to a Verizon agent. Please check your Private Messenger Inbox for a message from a Verizon Support agent. You can find your Inbox by clicking on the envelope icon next to your avatar at the top right corner of this page. Response times may vary. Please continue to check your Inbox for a reply from a Verizon agent. Please direct all correspondence concerning your issue to the agents who will be assisting you privately.

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