I was thrilled when I received the $250.00 Verizon gift card for signing up to Verizon Fios. Turns out, it's a Verizon wireless gift card. What am I supposed to do with this gift card??? I have Sprint and I'm not switching. I would really appreciate someone contacting me so that I can at least use it to pay my Verizon Fios Bill. By the way, I am not able to sign on to the website to pay my bill. It just says your website is retrieving my information over and over. I refuse to pay the $3.50 telephone "convenience" fee.
Please fix your website and start issuing gift cards that everyone can use wherever they want to.
Your issue has been escalated to a Verizon agent. Before the agent can begin assisting you, they will need to collect further information from you. Please go to your profile page for the forum and scroll down the page to an area titled "My Support Cases". You can reach your profile page by clicking on your name located above your post, or at the top right of this page.
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