Receive up to $504 promo credit ($180 w/Welcome Unlimited, $360 w/ 5G Start, or $504 w/5G Do More, 5G Play More, 5G Get More or One Unlimited for iPhone plan (Welcome Unlimited and One Unlimited for iPhone plans can't be mixed w/other Unlimited plans; all lines on the account req'd on respective plans)) when you add a new smartphone line with your own 4G/5G smartphone on an eligible postpaid plan between 2/10/23 and 4/5/23. Promo credit applied over 36 months; promo credits end if eligibility requirements are no longer met.
$699.99 (128 GB only) device payment purchase or full retail purchase w/ new smartphone line on One Unlimited for iPhone (all lines on account req'd on plan), 5G Start, 5G Do More, 5G Play More or 5G Get More plan req'd. Less $699.99 promo credit applied over 36 mos.; promo credit ends if eligibility req’s are no longer met; 0% APR.
The sales agent that came to my house (prior to installation) assured me that after I had Verizon FIOS service for 30 days, I would receive a $250 Visa Gift Card. 60 days have passed since that promise and I have not received my gift card or any notification that I will receive it. Please help.
Just a friendly reminder, this is a forum where users help other users. It looks like your issue may require a Verizon representative to review your account details. Please visit our Support page for a variety of ways to contact Verizon, including “Ask Verizon,” our virtual chat agent, and customer support phone numbers.
Thank you for reminder. I suppose I should have started my post by stating that the Ask Verizon automated assistant can't grasp what a $250 visa gift card is, and although I've called Verizon twice today, I am put on hold for 15+ minutes and then disconnected for no reason.
I was hoping other customers had experienced the same issue and found a resolution, hence the forum post.
You can also try twitter for support @verizonsupport.
I had not considered twitter. I'll give it a try and update this post if any resolution is reached.
Via direct message from @verizonsupport on Twitter:
“Our gift cards are never processed and given 24hrs after install. The gift card is processed on your 91st day of service with us. It typically takes 2-3 weeks to be delivered after that. All payment must be made on time within your first 90 days or the gift card is voided unfortunately.”
Hope this helps anyone who, like me, had wildly different expectations due to Verizon Sales Representatives. I'll update this post when/if I ever receive my gift card.
Did you receive your gift card?